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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Close to fair oaks mall
Business response:
Dear Robert, Thank you for taking the time to connect with us about your time at our hotel. It is excellent to know you were pleased with the majority of your visit especially our convenient location. However, we regret that your stay was anything other than perfect. We hope you will give us another opportunity the next time you are in the area.Sincerely, Hotel Management
It was fine
the room and staff were great
Business response:
Dear Lolita, Thank you for staying with Extended Stay America and sharing your review. We're thrilled to read that you had a great experience with both our room and staff. We take pride in providing a comfortable and welcoming environment, so it's great to know our efforts have paid off. It was a pleasure hosting your visit, and we look forward to seeing you again. Sincerely,Hotel Management
The place is okay. But they can do better! The room had a very strong smell that was awful. One of the pillows had what seemed like makeup on it or dirt not sure what that was we had to buy new pillowcases for ourselves. Three nights after midnight there was noise outside from people talking and laughing and not minding about other people sleeping, which disturbed our sleep. The breakfast option is okay.
Business response:
Dear Tamanda, Thank you for reviewing your stay. We are happy your overall experience was pleasant. However, we want to apologize for the issues that kept it from being perfect. We will discuss your concerns with the appropriate parties to ensure these issues are addressed promptly. It was a pleasure having you as our guest, and we hope you will choose to stay with us again the next time you are in the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,382 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.