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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While the room was a bit tired looking and could probably have used a better cleaning - comfortable, convenient location, friendly staff, and great rate for a quick overnight stay. Coffee and continental breakfast appreciated too.
Business response:
Dear Kimberly, thank you for your recent stay at Extended Stay America. We are glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a well-done job. We will share your compliments with our staff, and we hope to have the honor of hosting you again soon.Sincerely,Hotel Management
Check in/out staff were fantastic! My only complaint was the bed was too soft. Very nice room, good parking, clean.
Great location and price - showing it’s age Room was small and clean. It’s showing it’s age and the room had funky stale air odor when I first went in. I discovered several nails and long sharp screws in my parking area and was lucky I did not get a flat tire. The front desk I had to wait longer than expected to have someone help me on check in. One thing I can say is they have super hot water I burned my hand twice. Walls are very thing and I was awoken at 2am by someone coughing who sounded like they were literally next to... read more
Business response:
Dear Gregory, thank you for being our guest. We are glad that you had a pleasant stay and that our location was convenient for your needs. However, please accept our apologies for the various issues you encountered in your room. Reviews like yours are invaluable to our hotel as we continuously strive to improve our guest experience. Thank you again, and we look forward to welcoming you back.Sincerely,Hotel Management
The smell
Business response:
Dear Alex, thank you for being our guest at Extended Stay America. It is a delight to know that you enjoyed your stay with us. However, we are sorry for the difficulty you experienced. Please be assured that we have shared your feedback with our housekeeping team to ensure such issues do not compromise our future guests’ stay. We hope you will consider us your preferred choice whenever your travels bring you to this city.Sincerely, Hotel Management
Closs
You get what you pay for...noisy neighbors constantly slamming the doors. Asked the staff on two different occasions to fix the broken sofabed in my room with no resolution. Nefarious individuals hanging out in the parking lot. All kitchen items had to be requested at the front desk. Not a horrible experience but like I said you get what you pay for.
Business response:
Dear Melvin, Please accept our apologies for any disappointment you felt during your stay. Providing outstanding customer service to all our guests is always our top priority. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. Please be assured we will address the matter with the team. We hope to have the opportunity to regain your trust and welcome you back the next time your travels bring you to the city.Sincerely,Hote... read more
Good place to stay
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.