This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sabir was really nice and so funny !
Business response:
Dear ShaJuan, Thank you for staying at our hotel. We are happy your overall experience was pleasant. We also appreciate your kind remarks, Sabir. However, we want to apologize if we did not meet all of your expectations. Your valuable feedback gives us the knowledge we need to serve our guests better and is much appreciated. Thank you again for choosing us, and we hope that you will make the same choice the next time you visit the area.Sincerely,Hotel Management
Definitely no frills Very basic hotel. Kitchen was not stocked with pots, pans, dishes, etc. there was a sign that said you could request from the front desk. Front desk staff were not very friendly- not a single hello or smile in the 5 days I was there. Grab and go breakfast was granola bars, oatmeal packets and coffee. Good enough hotel for this trip, but wouldn’t choose it for a relaxing vacation.
Business response:
Dear Marianne, Thank you for taking the time to write a review of our hotel. Your comments on the mentioned issues have left us disheartened. We will look into this further and significantly appreciate you bringing this to our attention. Your remarks are noted and shared with the concerned individuals for further improvement. Our staff is included in the discussion to ensure this service failure doesn't happen again. Your feedback will help us to improve our service and guest experience continuously. Please return, and we wi... read more
Everything was perfect.
Business response:
Dear Abin, Thank you for choosing us. It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We hope you will revisit the next time you are in the area. Sincerely,Hotel Management
good thnks
Ehh… More of a low budget motel. Not particularly bad but outdated. Location is good
Business response:
Dear Guest, Thank you for choosing us and sharing your experience. It is great to know you were pleased with the majority of your visit and that you liked our location. However, we regret that your stay was anything other than perfect. We are sorry that we did not meet all of your expectations regarding our hotel. We appreciate you bringing this to our attention, and we hope you will give us another opportunity the next time you are in the area.Sincerely,Hotel Management
Not to the standards
Business response:
Dear MARUTHI, Thank you for staying with us and for your review. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression. However, it is disappointing that we could not provide you with a more pleasant stay. We are grateful for the feedback and hope you will reconsider and stay with us again the next time for a much-enjoyable experience.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,382 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.