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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The building in itself is obsolete, too old to make a difference with updates. Shower curtain had mold on it, no garbage can, and all linens were harsh and aged.
Business response:
Thank you for sharing your feedback. Although you had an overall pleasant visit, we are sorry for the issues you encountered and regret the inconvenience caused. We have made a note of your feedback and will share it with the appropriate team so that we can improve our service and facilities going ahead. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Nice room at a good price. Within walking distance of some nice restaurants.
Business response:
Thank you for the review! We are glad that we were able to meet your expectations at a great price and that our location was perfect for your needs. Thank you for choosing Extended Stay America. We hope to have the opportunity to welcome you back for a future stay. Sincerely, Hotel Management
Decent. The location was fantastic, service was fine, and it was okay when it came to cleanliness. The two biggest 'knocks' were the bed wasn't very comfortable and the internet was very slow. Overall, worth the price, but I'll probably try to stay somewhere nicer next time. Also, if you have a pet, they charge an actual fee, not a deposit.
Business response:
Shannon, thank you for writing us back. We are glad you liked certain aspects of your stay and had a pleasant time with us. However, we apologize for the wifi issue and are sorry for the discomfort you had with the bed. Your feedback will be discussed with appropriate individuals in our organization in an effort to improve our facilities going forward. Please give us another opportunity to provide you with a better experience on your next stay. Sincerely, Hotel Management
Fight next door as I tried to leave in the morning. Scary.
Business response:
Spencer, thank you for staying at Extended Stay America. We are sorry for the incident you mentioned. We hope the rest of your experience at our hotel was a pleasant one and you will revisit us whenever your travels bring you back. Sincerely, Hotel Management.
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,412 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.