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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good enough , and you can cook to save even more $ Hey if you have to have granite counters and little chocolates on the pillow, well this might not work for you. But it was a clean room with quiet AC, ironing board with iron, entire kitchen with fridge. I got a pan and paper plates (you can get cooking things in the office, I went to Wal Mart) and a dozen eggs, I was set. Staff was courteous.
Business response:
It was a pleasure to have you as our guest at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. We are thrilled to know you found your suite comfortable and that you were pleased with the exceptional service from our staff. We look forward to your next visit! Sincerely, General Manager
Nice hotel accessible to malls Rooms are with mini kitchen.Can buy your groceries and do your own cooking which makes you save some extra bucks. Pet friendly which is an added amenity.
Business response:
Many thanks for taking the time to review your stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It’s so nice to read you had an enjoyable visit and that our convenient location and kitchen amenities were perfect for your needs. Thanks again for the great feedback. Please come and see us again! Sincerely, General Manager
this has been a great for me to go to. everyone so go there.
Business response:
Thanks for the terrific feedback. We are delighted to know all went great during your stay and that you were satisfied with all our offerings. We appreciate your recommendation and look forward to your return visit. Sincerely, General Manager
Convenient location, though much to be desired. The staff was courteous. The kitchen area was clean. The bed sheet had a hole in it and a stain on it; was offered one pillow when asked for two. The bathtub clogged after the second shower. The window curtains did not close up completely, preventing complete privacy. The location was picked for convenience given how close it was to family though would consider another location next time down there.
Business response:
Thanks for evaluating your stay. We are glad you had an overall pleasant experience and liked our location. That being said, we are sorry for the inconvenience you encountered in your room. Your feedback will be shared with the respective teams in an effort to improve our service and facilities moving forward. We hope you will consider a future visit as we would welcome the opportunity to regain your trust. Sincerely, General Manager
Interesting facility I don't know, I'm trying to finish a Book that I've been working on after coming out of a coma, there's just too many who'd like to see me fail, like some of the odd characters who're employed in the some of the surrounding location's of this place, even some of the staff who works there, it's that older Arabic Gentleman who's always been nothing more than a gentleman, He's the one that should be Management of this place
Business response:
Thank you for your nice rating. We are pleased you had an overall nice stay. However, we are sorry if any inconvenience caused while you were here. We value your feedback and will use it to ensure we are more consistent in our service levels. We hope to see you again soon at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Sincerely, General Manager
Good place to go. Never have problems with the staff or room.
Business response:
Thank you for making us your preferred hotel in Fairfax. I'm glad to know we have succeeded in providing you the type of stay that has you choosing us again and again. This is the best compliment we can ever receive, and we appreciate it! We look forward to seeing you again at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. Sincerely, General Manager
Nice place, everyone treats you well. Will always come to this hotel.
Business response:
Thank you so much for the terrific feedback regarding your stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It's great to know you had a wonderful time with us and loved the service provided by our staff. We are glad to read that you will be staying with us on all of your future visit to our area. Sincerely, General Manager
OK BUT LACKING IN SOME ESSENTIALS Everything was ok except for terribly slow internet. I use internet for my business and had to find a Starbucks to get my work done. I also don't like the idea of absolutely no dinnerware or glasses and no ice except by the glass from the front office. Improve the internet and add ice machines and glasses, plates and silverware and I will return. Let me know if those few improvements can be made and I'll consider returning.
Business response:
Robert, thank you for sharing your candid feedback. Although your overall visit was pleasant, we apologize for the inconvenience you experienced due to the slow internet connectivity and lack of kitchen amenities in your suite. I have shared your concerns with my management as well as with my team in an effort to improve our facilities. As we have a full-size refrigerator which includes ice trays for your convenience, we do not have ice machines on our property. Thanks again, we hope to have an opportunity to serve you bette... read more
Well put together We had a nice experience even though it was strange no to have the room clean at least twice a week with no charge. From Desk nice people specially Ms. Amita.. picked up your own kitchen utensils or asked for it.. I liked it.!
Business response:
Sadia, we are delighted you chose to stay at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It’s our pleasure knowing you liked the service provided by Amita. I will share your praises with her. We would like to inform you that our housekeeping service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. Please come back to stay with us the next time you are in the area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,413 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.