Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America - Washington D.C. - Fairfax - Fair Oaks. We are so delighted you loved our well-kept property and that you were impressed with our convenient location. Thank you again for being our valued guest. We look forward to your next stay with us soon. Sincerely, General Manager 

Business response:

Thank you for choosing Extended Stay America - Washington D.C. - Fairfax - Fair Oaks and for your rating. Our goal is to provide a great experience for our guests with comfortable suites and excellent service, all in a safe environment. If there is anything we could have done to improve your experience, please let us know. Thank you again for your review. We would love to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for your stay with us, and we appreciate you taking the time to share your rating. Our goal is to provide an excellent experience for every guest, and we apologize for falling short. We hope to see you again and have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. We appreciate your comments about our convenient location and friendly staff, and also your observation regarding the towels. We will share your concern to the respective department. We value your business and hope to see you again in the near future. Sincerely, General Manager 

Business response:

It was our pleasure having you as our guest at Extended Stay America Washington, D.C. - Fairfax - Fair Oaks, and thank you for sharing your review with other travelers. It's great to hear you enjoyed your immaculate accommodation, our facilities and the great value we offer. We look forward to sharing your positive feedback with our team. Please visit us again the next time you are in the area. Sincerely, General Manager 

Business response:

Thank you for being our guest at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks and for your four-star rating. We hope you enjoyed your stay. We appreciate your feedback and would love to be of your service again the next time you are in the area. Sincerely, General Manager 

Business response:

Thank you for your visit. We are glad to see you had an overall good stay, but we truly apologize for failing to meet all of your expectations. It was great to have you here, and we hope you will give us a second chance for a better stay. Sincerely, General Manager 

Business response:

We appreciate your stay and for taking the time to leave a feedback. It's good to see that your overall visit was satisfactory, but we apologize for any difficulties you experienced while here. Your feedback will be shared with the team to make necessary changes. We appreciate your business and hope to have another opportunity to welcome you back soon. Sincerely, General Manager 

Business response:

Thank you for taking the time to review our hotel. We couldn't be more pleased that your stay with us earned the highest rating. Making sure that each guest's stay is flawless is what we strive for every day, and your recognition of our efforts goes a long way in motivating us to do even better. We look forward to your next stay at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. Sincerely, General Manager