Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks

Business response:

Thank you for selecting Extended Stay America - Washington D.C.- Fairfax - Fair Oaks for your stay. We appreciate you sharing your four-star rating and hope your stay with us was enjoyable. It was our pleasure to have you as our guest, and we would love to see you again in the future. Sincerely, General Manager 

Business response:

Thank you for your stay and for the feedback. We are glad you enjoyed your overall stay and that you liked your accommodation. We work hard to make every guest's stay a pleasant experience, so we are sorry we fell short. We are already working to correct these issues for future guests. We're pleased you chose our hotel for your visit, and we hope you will stay with us again so we can make it up to you. Sincerely, General Manager 

Business response:

Thank you for being our guest and for taking the time to review your experience at Extended Stay America Washington, D.C. - Fairfax - Fair Oaks. It's so nice to know you found your suite comfortable and were pleased with the excellent value we offer. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, General Manager 

Business response:

Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks. It's so nice to read how much you enjoyed your stay, and we are happy you were impressed with our service, our suites and our affordable rates. We appreciate you recommending us to others and we look forward to your next visit. Sincerely, General Manager 

Business response:

It was our pleasure having you as our guest at Extended Stay America - Washington D.C. - Fairfax - Fair Oaks, and thank you for sharing your review with other travelers. We are thrilled to read that you liked our clean property and convenient location. Thank you again, and we would love to welcome you back in the future. Sincerely, General Manager 

Business response:

Thank you for staying with us and for taking the time to post your ratings. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager 

Business response:

We appreciate your five-star rating regarding your stay at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. I am glad to see that you loved your visit and all the amenities we have to offer. We work hard to provide an excellent experience, so it is rewarding to see from your feedback that we are meeting that goal. We hope to welcome you again the next time you are in our area! Sincerely, General Manager 

Business response:

It was our pleasure having you as our guest at Extended Stay America- Washington, D.C. - Fairfax - Fair Oaks. We appreciate your kind remarks about our staff. We make every effort to provide the level of service you expect and deserve, so it is nice to hear when our efforts are recognized. We value your feedback regarding our breakfast, and we hope that you will visit us again the next time you are in the area. Sincerely, General Manager 

Business response:

Thank you for the review of our hotel. We appreciate your comments about our convenient location close to the freeway and a variety of restaurants. However, we are sorry for the service issues you had and the inconvenience it caused. We hope you give us another chance to serve you better in the future. Sincerely, General Manager