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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for choosing our hotel and for your rating. Our goal is to provide a great experience for our guests with comfortable, well maintained suites and excellent service, all in a safe environment, so we are sorry for any inconvenience caused while you were here. Thank you again, and we look forward to your next stay with us. Sincerely, General Manager
Quick DC Trip No real issues. Good access to freeways and mall. One of the cheapest rooms in area and was adequate.
Business response:
Thank you for sharing your thoughts about your stay at our hotel. We are happy that you liked our convenient location and the great value we offer for the price. It was our pleasure serving you, and we hope to have you back with us soon. Sincerely, General Manager
Desk person charged me 75$ extra and blamed me for distracting her.
Business response:
We are sorry you didn't experience our staff at their best during your stay, and they failed to greet you with a welcoming smile, warmth and hospitality. This behaviour is highly unusual, and we have addressed your comments with our staff to ensure they deliver excellent service, all the time. Thank you again for being our guest and we look forward to serving you again in the future. Sincerely, General Manager
Great Location. Good price.NC Didn't like location of the room. Manager placed everyone on the back side. Would have liked to be in the front. Some guest were very loud talking late at night out. Disturbing. Overall the room served it's purpose.
Business response:
Thank you for reviewing your stay. We are happy you liked our convenient location and that you were impressed with the great value we offer for the price. However, we are sorry your sleep was disturbed by the noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thank you again for being our guest, and we hope you will return as we would love to provide you with a b... read more
Business response:
Thank you for your stay at our hotel and for the generous ratings. We are happy you enjoyed your stay and that you were satisfied with all that we have to offer. We hope you will make Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks your hotel of choice every time you find yourself in the area. Sincerely, General Manager
Business response:
Thank you for being our guest at Extended Stay America - Washington D.C. - Fairfax - Fair Oaks and for taking the time to give us your kind ratings. Impressing our guests is our top priority, so we are glad that you were left with a good impression. We hope that you will make plans to stay with us again in the future! Sincerely, General Manager
Nice hotel close to mall room was neat and clean, staff was good and helpful, very close to mall
Business response:
It was our pleasure having you as our guest at Extended Stay America Washington, D.C. - Fairfax - Fair Oaks. It is great to hear you enjoyed your stay and our location, service and clean accommodations were to your satisfaction. Thank you for sharing your review with other travelers. We hope you will visit us again the next time you are in the area. Sincerely, General Manager
Basic Accommodation/Good Location This hotel is perfectly situated in Fair Oaks, you can walk to the mall, various restaurants, and shopping centers. The hotel itself is sufficient, but the fixtures are older, and the walls are thin. Additionally during my stay I had to have the room cleaned the next day after check-in as I discovered my blanket to be very hairy, and the back of the bathroom door had these white splatters all over it, presumably from hair products. The facility also has non-smoking rooms, but it appears that... read more
Caring and compassionate staff. We had just lost our mom. We were all from out of town/state. In the chaos I had booked a room that would not accommodate my husband & disabled father. The hotel clerk, an Indian man whose name began with an S, went above and beyond to get us a handicapped room and fix the errors of booking the wrong room. He should be acknowledged for his superior customer service and quick thinking!
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.