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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for any inconvenience caused. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager
Business response:
Jody, thank you for your visit. We are glad to see you had an overall good stay, but I am sorry for failing to meet some of your expectations. It was good to have you here, and we hope you will give us another chance to provide you with a better experience. Sincerely, General Manager
Loved it but... The room was really clean, really nice, a little tinier than expected but the real problem was the bed. The bed wasn't super comfortable. However, great location, super friendly staff, and super clean room. Definitely would return
Business response:
Amanda, thank you for choosing us for your stay. It is great to read that our convenient location and exceptional service were to your satisfaction. Nevertheless, we are sorry you found your bed to be uncomfortable. We have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We look forward to welcoming you back at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. Sincerely, General Manager
Great for Travelers One of the only issues that I seem to have is with Transportation getting and leaving there, it would seem as if the Gossip Lies Rumors that appears to be trying to make certain that my Time after I've recently come out of a coma, is going to be Nothing but a pure Hell, with All these Drama Queens that keep stalking and trying to make sure that I appear to being some Liar and Pervert, that's so they get what they want, that I've Not been willing to give, those who seem to assume that they have the privile... read more
Business response:
Thank you for choosing us. First and foremost, please accept my apology, as it's never our intention to disappoint a guest in anyway. Our goal is to maintain the highest standards in guest service, so we are sorry for not providing you with the level of hospitality you expected from us. Please give us another opportunity to serve you with a much better experience in the future. Sincerely, General Manager
Good Stay, Great Value Stayed one night in a king-and-sofa-bed suite with a kitchenette. Everything looked nice and clean. Nothing broken. Room service was slow (but staff were polite) and the microwave latch was loud enough to be bothersome (always sounded like it was slamming). But those are small gripes. And the price was great. I'd do it again.
Business response:
Aaron, thank you for sharing your experience about your overnight stay at Extended Stay America -Washington D.C.- Fairfax - Fair Oaks. We believe that clean & comfortable suites, convenient location and friendly associates are just a few of the things that make our hotel such a great value for guests staying in the area. We also appreciate your observation for the microwave and regret if any inconvenience was caused. It was our pleasure hosting you, and we look forward to welcoming you back in the future. Sincerely, General... read more
Business response:
It was our pleasure having you as our guest at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks and thank you for sharing your wonderful ratings. It's great to know you enjoyed your stay and that our facilities and services were to your satisfaction. Thanks again for being our guest, and please visit us again the next time you are in the area. Sincerely, General Manager
AWESOME, THANKS
Business response:
Thanks for choosing to stay at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks and for the five-star rating. We are always happy to know our guests are leaving 100% satisfied! We appreciate your wonderful words and hope you will visit us every time you are in the area. Sincerely, General Manager
Fair enough for the price. When I arrived Sam greeted me and was very helpful and nice. The room size was perfect. The bathroom was fine but the water pressure was low. It served its purpose for a place to sleep close to where I wanted to be. After about an hour of being in my room Sam called my room and asked if the room was okay. Sam won my loyalty award. I'll definitely stay here in the future because of her hospitality.
Business response:
Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. It is wonderful to read you not only enjoyed our excellent hospitality and convenient location, but also found us to be a great value. We also appreciate you recognizing Sam for her courteous service, and I am thrilled to share your feedback with her personally. It was a pleasure having you as our guest, and we look forward to welcoming you back in the future! Sincerely, General Manager
Extended Stay, Extended Comfort I was really impressed with this hotel. Very friendly staff, rooms are clean, breakfast was good and the bed was so comfy. It is in a very safe area, accessible to highway, convenient to shops, the mall and the hotel is quiet. Extending my stay was never a problem. I would definitely stay here again.
Business response:
Thank you for being our guest and for taking the time to write a feedback about your experience at Extended Stay America - Washington D.C.- Fairfax - Fair Oaks. We are thrilled to note that you had a comfortable and carefree stay with us and enjoyed your room, our helpful associates, the breakfast we serve and got a good night’s rest while here. Thanks again, we look forward to serving you soon! Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 3.3 star rating with 2,414 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.