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Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
- Hotels
- Fairfax, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
12104 Monument Dr., Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Accessories The part that upset me the most, especially since my room was pretty far from the office, was the fairly recent change in policy that you had to check out accessories - i.e. drinking glass - in advance. I had to walk all the way back (with my neuropathy condition) to the office to get a glass. Also the vending machine was empty the whole time and you had to walk all the way back to the office to get ice. There should be a vending machine (with something in it)l and an ice machine in each building. And glasses and... read more
Business response:
Thank you for your review. To ensure that a situation like yours doesn't happen again, my team is being coached on explaining our dishware policy during guest arrivals. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.
This would be the third time I have used this hotel, each time the stay and the front desk staff has been great. This time the only problem was the cleanness of the tub, it still had hair in it and the top of the tub had not been cleaned. I did not complain I just cleaned it myself. I would stay again because the area and the price is great, I use it for when I have to go to a different store to work to keep from having to drive in the traffic early morning. With so many different illness going on, it is very important to kn... read more
Business response:
Thank you for taking the time to write a review of your stay. We appreciate the kind comments about our front desk staff; however, we apologize for the cleanliness issues you experienced. To prevent this from happening again, my team is being coached on cleaning and room inspection procedures. The staff and I appreciate your comments, as it will only help us to improve. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
Nice big room! Visiting family and friends. Excellent location !
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our convenient location as well as our spacious rooms. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Nice Stay The people at the front desk were really helpful and friendly. The breakfast was minimal.
Business response:
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that the grab-and-go breakfast did not meet your expectations. We are sorry for this issue, but are happy to read that we provided you with a nice stay and friendly customer service. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
overnibgt stay nice for a quick overnight stay. Lots of restaurant choices,movie theater & mall within walking distance.
Business response:
I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with our location and nearby neighborhood attractions. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
Everything was ok, except the bathroom The hotel was relatively empty, so it was quiet. The bathroom was dirty and the shower curtain had a ton of mold on it. It smelled bad.
Frequently asked questions about Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks
How is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks rated?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks has a 4.2 star rating with 1,273 reviews.
When is Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks open?
Extended Stay America - Washington, D.C. - Fairfax - Fair Oaks is open now. It will close tomorrow at 12:00 a.m.