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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Très belle place à conseiller ,le préposer à bien fait sa chob
Business response:
Wow - Michel, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure hosting you at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, and we look forward to welcoming you back soon. Sincerely, General Manager
Meets My Needs Third stay here. As expected. Not far drive from two Metro stations. Shopping close drive. Efficiency nice feature to have when working.
Business response:
Thank you for returning to stay at Extended Stay America - Washington, D.C. - Falls Church - Merrifield. We are delighted to read you had a satisfactory experience with us and that you liked our convenient location. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, General Manager
Business response:
Lisandro, thank you for being our guest. It was a pleasure hosting you at Extended Stay America - D.C. - Falls Church - Merrifield. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, General Manager
Soap and water, PLEASE!!! This hotel is seeing so much wear and tear. Sidewalks and steps are badly stained. I complained to head desk about a dried substance on the walk outside on the upper level that I hope was ketchup. One light was out at night, in breezeway and whole facility needs power washing. It needs to be painted. Rims of lampshades in our room were covered in dust and even though we were in a non-smoking room, our room smelled of smoke? I felt like I needed to use wipes. It was disappointing.
Business response:
Thank you for being our guest. It’s nice to know you liked our helpful associates and convenient location. However, we apologize for the issues you encountered during your visit and for the inconvenience it caused. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed, so we can prevent these issues from occurring again. We hope you will consider giving us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Mana... read more
Basic lodgings It is a fairly new, clean, basic modern budget hotel. The front desk staff wasn't helpful. Incidentals (soap, shampoo, etc) is cheap. The room was decently clean. It does have a convenient locations if you have your own transportation. I woudn't stay there again.
Business response:
Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Falls Church – Merrifield. We are pleased to know you liked out location as well as the value we offer. That being said, I regret the inconvenience caused with our front desk service and have shared your review with them to ensure happy guests is our number one priority. We hope you will consider us again the next you are in this area. Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your visit at Extended Stay America - Washington, D.C. - Falls Church - Merrifield. We are happy you enjoyed your stay and were satisfied with all that we have to offer. Thanks again for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Nicol, many thanks for taking the time to post your rating online. Providing guests with a memorable and relaxing stay is a top priority for us, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Washington, D.C. - Falls Church – Merrifield. Sincerely, General Manager
My experience at ESA Hotel Have to stay for 10 days for business trip. Hotel only provided 2 cleaning services. Have to ask for every single items for the room. Good location.
Business response:
Luan, thank you for choosing to stay with us on your business trip. We are glad you liked the location of our hotel and that your overall visit was comfortable. Our housekeeping service is designed and done on a weekly basis to offer minimal intrusion to a home-like stay for our guests; however, we are happy to offer it at your request at a minimal fee. Our long term guests usually bring their own personal items with them, so our in-room amenities along with the kitchenware are kept at the front desk. We value your business ... read more
My experience Hotel was clean. Took a minute for staff to recognize that I was there. Room was fine though.
Business response:
Thank you for sharing your experience of Extended Stay America - Washington, D.C. - Falls Church - Merrifield. We are glad to know you enjoyed our clean, fresh property and that your stay with us was good. It was a pleasure hosting you, and we hope to be at your service again soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,451 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.