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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Many thanks for sharing your 5-star rating of Extended Stay America. We are delighted we exceeded your expectations for a fun-filled visit to our area. We hope to have the pleasure of welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
酒店环境非常好 酒店我很喜欢里面的环境
Business response:
Thank you for the 5-star review. We are delighted your stay with us was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
It wasn't the best but I gave it a 5/5 because you guys tell the property if its not 100% and then they send endless emails to me. I wish you could rate the place anonymously that would be a lot better.
Business response:
Thank you for your feedback. We are sorry if any inconvenience was experienced during your stay. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Okay for a one night stay There were no trashcans and there was trash left on the bathroom counter. Beds were okay and there was no noise. Stayed for one night as I was having surgery the next morning at Fairfax Hospital. Might stay there again
Business response:
Chris, thanks for being our guest. Wee are glad you had an overall pleasant visit and liked the comforts of our beds. Having said that, we are sorry for shortcomings with the servicing of your room. Your feedback is being shared with our housekeeping team. Thank you again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Not well kept The hotel is pretty run down. The "grab and go breakfast" is just coffee and granola bars...not a real breakfast. It was decent enough to stay in and was near where I needed to be but I don't think I would stay here again.
Business response:
Thank you for sharing your constructive review. Although you were overall pleased with your stay, we are sorry we missed meeting some of your expectations while you were here. We have made a note of your concern as we plan any upgrades going ahead. We hope you will consider giving us another chance so we can serve you better. Sincerely, Hotel Management
Business response:
Thank you for being our guest and for sharing your feedback. We are happy you enjoyed your overall stay. However, we are sorry we missed meeting some of your expectations and regret if any inconvenience caused. Thanks again, and we hope you will visit us when in our area. Sincerely, Hotel Management
I would definitely stay here again. Like most hotels/motels I have stayed at on my way across the country, this location REALLY needs to attend to the cleanliness of the remote control and please stop using such skin irritating soaps on your sheets and towels. I had to sleep with a personal towel over my pillow and the upper area of the bed.
Business response:
Adrian, thank you for being our guest. We are happy to know your stay with us was nice and that you were benefitted with our convenient location. However, we are sorry for the issue you experienced with our in-room amenities and regret the inconvenience caused. We have shared your concern with the concerned team members to improve our guest experiences moving forward. Thanks once more, and we hope to welcome you back soon. Sincerely, Hotel Management
Nice but no maid service This motel is quite nice. Bed was clean as was the room. My only complaint(and this could have been something I missed) is that there was no clean up service during your stay. I stayed multiple nights and never had a maid come in to tidy up at all. Not a huge deal and definitely not a deal breaker but a bit disappointing.
Business response:
Keely, thank you for staying at Extended Stay America. We are delighted to read you had a comfortable stay with us and that you liked the comfort of your bed. Please note, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we provide this service at your request for a minimal fee. We have discussed your feedback with our team members to ensure we make our guest aware of this policies on arrival. On behalf of everyone here, we would like to ... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,451 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.