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Extended Stay America - Washington, D.C. - Falls Church - Merrifield
- Hotels
- Fairfax, VA
About this business
Location details
8281 Willow Oaks Corporate Dr., Fairfax, VA, 22031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room 167 The stay was excellent. I was in a hurry to leave because I was meeting some friends, but I couldn't get a shower. The knob on the faucet wouldn't pull up to engage the shower water. It would have been nice to get a real shower. I had to lay down in the bathtub to wash my hair. Just disappointed with that.
Business response:
Thank you for sharing your experience at Extended Stay America. We are glad to know you were pleased with most aspects of our hotel and had an overall comfortable stay. That being said, I am sorry if you were inconvenienced in any way. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, General Manager
Pros and cons Had to change rooms because of mold in the air conditioner. The second room was better. People upstairs were drinking and loud. On the upside, bery good location especially if you needed to be close to the hospital. Eating places close by and a Target nearby.
Business response:
Thank you for taking the time to share your feedback. We are pleased to know our location was ideal for your needs, but I am sorry for the inconvenience you experienced while here. I have shared your review with my team to ensure a better stay next time. We hope you will consider us again the next time you are in this area. Sincerely, General Manager
O.K. Not quite clean, but not quite dirty either. Functional, but not more than that. Big stain on the floor. Suitable for an overnight where all we needed was a place to sleep.
Business response:
Robert, Thank you posting a review of your stay. I apologize for the housekeeping issues that you encountered. We have processes in place to make sure that every room is exceptionally clean. I am working with our team to make sure we correct our shortcomings. I encourage you to try us again in the near future. I am confident you will enjoy a better stay. Sincerely, General Manager
Très belle place à conseiller ,le préposer à bien fait sa chob
Business response:
Wow - Michel, thanks for the awesome feedback. We are delighted to know all went great during your stay and that you were satisfied with all our offerings. It was a pleasure hosting you at Extended Stay America - Washington, D.C. - Falls Church - Merrifield, and we look forward to welcoming you back soon. Sincerely, General Manager
Meets My Needs Third stay here. As expected. Not far drive from two Metro stations. Shopping close drive. Efficiency nice feature to have when working.
Business response:
Thank you for returning to stay at Extended Stay America - Washington, D.C. - Falls Church - Merrifield. We are delighted to read you had a satisfactory experience with us and that you liked our convenient location. It was a pleasure to have you as our guest and we hope to see you again soon. Sincerely, General Manager
Business response:
Lisandro, thank you for being our guest. It was a pleasure hosting you at Extended Stay America - D.C. - Falls Church - Merrifield. We appreciate you sharing your perfect rating and hope to see you again soon. Sincerely, General Manager
Soap and water, PLEASE!!! This hotel is seeing so much wear and tear. Sidewalks and steps are badly stained. I complained to head desk about a dried substance on the walk outside on the upper level that I hope was ketchup. One light was out at night, in breezeway and whole facility needs power washing. It needs to be painted. Rims of lampshades in our room were covered in dust and even though we were in a non-smoking room, our room smelled of smoke? I felt like I needed to use wipes. It was disappointing.
Business response:
Thank you for being our guest. It’s nice to know you liked our helpful associates and convenient location. However, we apologize for the issues you encountered during your visit and for the inconvenience it caused. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why we failed, so we can prevent these issues from occurring again. We hope you will consider giving us another opportunity to restore a favorable impression of our hotel in the future. Sincerely, General Mana... read more
Basic lodgings It is a fairly new, clean, basic modern budget hotel. The front desk staff wasn't helpful. Incidentals (soap, shampoo, etc) is cheap. The room was decently clean. It does have a convenient locations if you have your own transportation. I woudn't stay there again.
Business response:
Thank you for choosing to stay at Extended Stay America - Washington, D.C. - Falls Church – Merrifield. We are pleased to know you liked out location as well as the value we offer. That being said, I regret the inconvenience caused with our front desk service and have shared your review with them to ensure happy guests is our number one priority. We hope you will consider us again the next you are in this area. Sincerely, General Manager
Business response:
Thank you for sharing your rating regarding your visit at Extended Stay America - Washington, D.C. - Falls Church - Merrifield. We are happy you enjoyed your stay and were satisfied with all that we have to offer. Thanks again for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Falls Church - Merrifield
How is Extended Stay America - Washington, D.C. - Falls Church - Merrifield rated?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield has a 4.2 star rating with 1,373 reviews.
When is Extended Stay America - Washington, D.C. - Falls Church - Merrifield open?
Extended Stay America - Washington, D.C. - Falls Church - Merrifield is open now. It will close tomorrow at 12:00 a.m.