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Extended Stay America Hotel Washington, D.C. - Gaithersburg - North is located at 205 Professional Dr, Gaithersburg, MD. This business specializes in Hotels & Motels and Other Lodging.
205 Professional Dr., Gaithersburg, MD, 20879, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Nothing fancy, typical hotel for a one night stay. I did not appreciate the length of time I spent standing at the counter waiting for someone to come check me in; I literally had to call the hotel telephone number to tell the gentleman I was there waiting. He was very pleasant and accommodating during check in. I understand that the “business center” amenity is unavailable at many hotels due to COVID-19 restrictions, however, I really needed to print something and even asked if he could print it for me. He would not.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the delay you experienced at the time of check-in. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
EXTENDED STAY OF Apr 2021 The stay was good, but there was a funky smell in the hallways on the 3rd floor that was very obnoxious. I told the front desk.
Business response:
Thank you for being our guest at Extended Stay America We are glad to read you had an overall pleasant visit and enjoyed many aspects of our hotel. We hope to welcome you again soon. Sincerely, Hotel Management
Service in this place is non-existent.
Business response:
Thank you for sharing your feedback with us. Providing thoughtful, attentive service with a commitment to quality is always our number one priority. We have shared your feedback with the appropriate individuals to prevent the challenges you experienced from occurring in the future. We hope you will allow us to host you again. Sincerely, Hotel Management
Excelente servicio
Business response:
Thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Extended Stay America - Washington, D.C. - Gaithersburg - North has a 4.3 star rating with 1,186 reviews.
Extended Stay America - Washington, D.C. - Gaithersburg - North is open now. It will close tomorrow at 12:00 a.m.