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Extended Stay America - Washington, D.C. - Gaithersburg - South
- Hotels
- Gaithersburg, MD
About this business
Location details
201 Professional Dr., Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Didn't feel safe The building is overall looking pretty used. More importantly I couldn't park my truck and trailer in the back of the hotel as many really shady people were hanging out back. A definate security concern at this hotel.
Business response:
Carlos, thank you for your review of our hotel and for sharing your feedback. Please know our top priority is the safety of our guests and employees. Our staff is reliable and well-trained, and we assure you we are investigating the issue you described. We regret the inconvenience caused and hope you will give us another chance to provide you with a much better experience. Sincerely, General Manager
all is fine. little difficulty talking to staff with accents but managed to get thru.
Business response:
Ronald, it was a pleasure having you as our guest at Extended Stay America - Washington, D.C. - Gaithersburg – South. We are happy to know you enjoyed your stay with us. We value your business and look forward to seeing you again. Sincerely, General Manager
Inexpensive, but decent The bathroom door didn't close and there was a hole in the ceiling, however the employees were excellent and the breakfast buffet was adequate. We weren't expecting much more for the price!
Business response:
Thank you for staying with us. We are glad you liked our service and the affordable rates. However, we are sorry for the issues you had in your room. I have shared your feedback with my maintenance team to take the corrective actions. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
Spacious room Pull out sofa and pillows weren't very comfy but room was spacious and clean.
Business response:
Shannon, we appreciate you providing a review of your experience. It’s our pleasure knowing you loved the cleanliness of your room and enjoyed being with us. We appreciate your observation and have taken a note of it. We hope to welcome you back soon at Extended Stay America - Washington, D.C. - Gaithersburg - South. Sincerely, General Manager
Quiet & comfortable but check the windows It was quiet, comfortable and the room was clean. The staff was nice. The 7-11 just a walk down the stairs (or down the driveway). The rooms have small but fully functional kitchens. Plates, pots and pans, coffee maker is available but costs extra (don't know how much). Free breakfast consists of packaged oatmeal or packaged muffins, tea and coffee. The only thing is that I stayed on the first floor which was convenient, except that the windows were unlocked. Just make sure to check ... read more
Business response:
Thank you for being our guest at Extended Stay America - Washington, D.C. - Gaithersburg - South. We are pleased to read you enjoyed your time with us and that our convenient location and courteous associates left you with a good impression. Your feedback is of utmost value to us as it will help us to improve. Thanks once more for allowing us to be of service, and we hope to have the pleasure of doing so again on your next trip. Sincerely, General Manager
Business response:
Many thanks for taking the time to post your rating online. Impressing our guests is our top priority, so we are glad that you were left with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America - Washington, D.C. - Gaithersburg - South. Sincerely, General Manager
Really good It was a great place to stay at for multiple trips.
Business response:
It was a pleasure having you as our guest at Extended Stay America - Washington, D.C. - Gaithersburg - South, and thank you for sharing your review with other travelers. It's great to know you enjoyed your stay and our facilities and service were to your satisfaction. Please visit us again the next time you are in the area. Sincerely, General Manager
Kye at the front desk check-in was courteous, polite, and professional. My room was missing shampoo, and he ran to housekeeping and brought it to my room. Coffee was put out 5:45AM
Business response:
Thank you so much for this awesome review. Making you happy makes us happy! We are glad that everything went well during your stay and that Kye made it a memorable experience. We appreciate you recognizing one of our front desk associate efforts and will share your compliments. It was our pleasure to serve you and we hope to have you back with us again in future. Sincerely, General Manager
Always stay here .. love the location Great to have a place close to the interstate.. great staff. Always willing to help
Business response:
Thanks for posting a review so future travelers can read about your pleasant experience here at Extended Stay America - Washington, D.C. - Gaithersburg - South. It is great to read that you were impressed with our courteous associates and convenient location. It was a pleasure to have you as our guest, and we hope to welcome you back soon. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Washington, D.C. - Gaithersburg - South
How is Extended Stay America - Washington, D.C. - Gaithersburg - South rated?
Extended Stay America - Washington, D.C. - Gaithersburg - South has a 4.3 star rating with 775 reviews.
When is Extended Stay America - Washington, D.C. - Gaithersburg - South open?
Extended Stay America - Washington, D.C. - Gaithersburg - South is open now. It will close tomorrow at 12:00 a.m.