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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel looked nice, but if you took a closer look at details, it needed repair and upkeep. It's a fine stay. It's very affordable. Great for a solo traveler.
Stay was serviceable. "Free breakfast" was a small table in the lobby with coffee dispenser, and some cheap, packaged pastries. Front desk personnel was perfunctory, not friendly. Often not present. Bedspread had a blood stain. WiFi was fine. Bathroom was clean enough.
Business response:
Dear Craig, Thank you for taking the time to share your feedback. We appreciate your comments regarding certain aspects of your stay and sincerely apologize for the issues that affected your overall comfort. Your observations have been shared with our team to ensure that appropriate follow-up and improvement are made. We value your input and hope you will consider giving us another opportunity to provide a more welcoming and satisfying experience in the future. Sincerely, Hotel Management
Lots of mold in bathrooms, staff was nice, good parking, nice big bathtubs, nice water pressure, not very clean, rather run down
Business response:
Dear Alden, Thank you for sharing your feedback. We are glad to hear that our staff, parking, and bathroom features contributed positively to your stay. However, we sincerely apologize for the cleanliness and maintenance concerns you experienced. Your comments have been shared with our team to help guide improvements and ensure a more comfortable and welcoming environment for future guests. We hope you will consider giving us another opportunity in the future so we can provide a stay that better reflects the standards we str... read more
Nice rooms......noisy floor
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 3.8 star rating with 2,172 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.