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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those guests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot... read more
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It worth it
Place is very basic, no frills. Clean, quiet, good shower and AC. Elevator not working. No towel racks in bathroom. Reading lamp and nightstand on only one side of bed. Pillows FLAT! Only 5 hangers in closet. Asked for kitchen ware, could only give us one fork. Breakfast was coffee, hot water, instant oatmeal and Nutragrain bars in lobby, nowhere to even sit. But, like I said, if all you care about is clean and quiet, a good place. Restaurants in walking distance.
Business response:
Dear Christine, Thank you for your detailed feedback and for recognizing the cleanliness, quiet atmosphere, and effective AC and shower. We sincerely apologize for the inconveniences you experienced, including the elevator issue, limited amenities, and breakfast setup. Your comments regarding room features and kitchen supplies have been shared with our team to help guide future improvements. We’re glad the location worked well for you and appreciate your balanced perspective. Thank you again for staying with us. We look forw... read more
Home away from home
Business response:
Dear Guest, Thank you for your heartwarming review and for describing your stay as a "home away from home." We’re delighted to know that you felt comfortable and well cared for during your time with us. Creating a welcoming, home-like atmosphere is exactly what we strive for, and it’s wonderful to know we met that goal for you. Your kind words mean a lot to our entire team. We truly appreciate your stay and look forward to welcoming you back! Sincerely, Hotel Management
was good
最弱のシャワー以外は快適でした。
Business response:
Dear Nobuyuki, Thank you for your feedback. We're glad to hear that most aspects of your stay met your expectations. However, we apologize for the inconvenience caused by the low water pressure in the shower. We understand how important a refreshing shower is and have shared this with our maintenance team for prompt inspection and improvement. Your input helps us enhance our guest experience, and we truly value your comments. We appreciate your stay and look forward to welcoming you back to Extended Stay America. Sincerely, ... read more
the smell of marijuana
Business response:
Dear Holly, Thank you for bringing this concern to our attention. We sincerely apologize for any discomfort caused by the smell of marijuana during your stay. Maintaining a clean and pleasant environment is very important to us, and we take such matters seriously. Please be assured that we will address this issue with our team to improve the experience for all our guests. We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future. Sincerely, Hotel Management
it was nice
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 4.5 star rating with 1,523 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.