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Extended Stay America - Washington, D.C. - Herndon - Dulles
- Hotels
- Herndon, VA
About this business
Location details
1021 Elden St., Herndon, VA, 20170, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good Value for My Money Accomodating, courteous, friendly staff. Clean rooms, well-maintained. Safe area. Property is located in an ideal location right across from CVS, Fresh World and next to AVIS rental car, Pizza Hut, McDonald's, 7-11. Less than a mile from Chipotle and major banks, and other brand retailers.
Good value for my.money Great location within 2 to 5 minutes walking distance to national brand retailers like CVS, 7-11, McDonald's. Pizza Hut, Chipotle, AVIS car rental, Fresh World. Convenient public transportation to metro. Front desk staff and housekeeping was accomodating, courteous, and friendly. Room kept cleaned. Comfortable mattress.
Business response:
Dear MAXX, Thank you for your wonderful feedback. We’re delighted to hear that you found great value in your stay at Extended Stay America and appreciated our convenient location near national retailers, dining options, and public transportation. It’s also heartening to know that our front desk and housekeeping teams made a positive impression with their courtesy and service. We’re glad your room was kept clean and that you enjoyed a comfortable mattress for a restful stay. Your kind words mean a lot to our team, and we’re g... read more
It worth it
Business response:
Dear Richard, Thank you for your kind words and for sharing your experience with us. We're glad to hear that you felt your stay was worth it. Providing our guests with comfort, value, and a positive environment is our top priority. Whether it’s the convenience of our location, cleanliness of the room, or service from our staff, we’re pleased you had a satisfying visit. Your feedback encourages us to continue delivering consistent and quality service. We truly appreciate your support and hope to welcome you back for another e... read more
Place is very basic, no frills. Clean, quiet, good shower and AC. Elevator not working. No towel racks in bathroom. Reading lamp and nightstand on only one side of bed. Pillows FLAT! Only 5 hangers in closet. Asked for kitchen ware, could only give us one fork. Breakfast was coffee, hot water, instant oatmeal and Nutragrain bars in lobby, nowhere to even sit. But, like I said, if all you care about is clean and quiet, a good place. Restaurants in walking distance.
Business response:
Dear Christine, Thank you for your detailed feedback and for recognizing the cleanliness, quiet atmosphere, and effective AC and shower. We sincerely apologize for the inconveniences you experienced, including the elevator issue, limited amenities, and breakfast setup. Your comments regarding room features and kitchen supplies have been shared with our team to help guide future improvements. We’re glad the location worked well for you and appreciate your balanced perspective. Thank you again for staying with us. We look forw... read more
Home away from home
Business response:
Dear Guest, Thank you for your heartwarming review and for describing your stay as a "home away from home." We’re delighted to know that you felt comfortable and well cared for during your time with us. Creating a welcoming, home-like atmosphere is exactly what we strive for, and it’s wonderful to know we met that goal for you. Your kind words mean a lot to our entire team. We truly appreciate your stay and look forward to welcoming you back! Sincerely, Hotel Management
was good
Elevator did not work. Has been broken down for a long time. Air conditioner was very loud.
Frequently asked questions about Extended Stay America - Washington, D.C. - Herndon - Dulles
How is Extended Stay America - Washington, D.C. - Herndon - Dulles rated?
Extended Stay America - Washington, D.C. - Herndon - Dulles has a 3.8 star rating with 2,123 reviews.
When is Extended Stay America - Washington, D.C. - Herndon - Dulles open?
Extended Stay America - Washington, D.C. - Herndon - Dulles is open now. It will close tomorrow at 12:00 a.m.