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Extended Stay America - Washington, D.C. - Reston
- Hotels
- Reston, VA
About this business
Location details
12190 Sunset Hills Rd., Reston, VA, 20190, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is under renovation. At the time of check in the staff member charge to my credit card and ending with a double charge from Expedia and the hotel for a single room on a one night stay.
Business response:
Dear Guest, Thank you for bringing your concerns to our attention. We take these matters very seriously and will take the necessary actions to ensure your concerns are properly addressed. Sincerely, Hotel Management
great service, clean lobby,i will like to check in again and i would recommend to a friend
Business response:
We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read that you enjoyed your stay with us. Our staff works hard to exceed our guests' expectations and to make sure that every guest has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile. Thank you once more for recommending us to future guests. We look forward to hosting you again soon. Sincerely, Hotel Management
The breakfast was poor - just packaged food. Better to just skip it altogether than advertise it as breakfast.
Business response:
Thank you for sharing your stay experience. We are glad to read you had an overall pleasant visit. However, we apologize that we fell short of your expectations when it came to our complimentary grab-and-go breakfast. Your feedback regarding our grab-and-go breakfast will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. We look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Reston
How is Extended Stay America - Washington, D.C. - Reston rated?
Extended Stay America - Washington, D.C. - Reston has a 4.4 star rating with 1,893 reviews.
When is Extended Stay America - Washington, D.C. - Reston open?
Extended Stay America - Washington, D.C. - Reston is open now. It will close tomorrow at 12:00 a.m.