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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Value for money
Business response:
Dear Guest, Thank you for your feedback. We’re pleased to hear you felt that your stay offered good value for money. Our team works hard to provide a comfortable, affordable experience for all our guests, and we’re happy to know you appreciated that. We constantly strive to improve both our services and facilities, ensuring that every guest gets the best possible experience for the price. We’re excited to have you back and look forward to welcoming you again soon!Sincerely,Hotel Management
It was pretty nice but there wasn’t a single trash can in my room or bathroom and the hair dryer did not work. But it did what I needed.
Business response:
Dear Guest, We sincerely apologize for the inconvenience caused by the missing trash cans and non-working hair dryer. These are important details, and we regret that they were overlooked during your visit. We've shared your comments with our housekeeping and maintenance teams to ensure these issues are addressed promptly. Your input helps us improve the guest experience, and we truly appreciate you bringing it to our attention. Thank you again for staying with us—we look forward to welcoming you back for an even better stay.... read more
It is definitely used for extended stays, but you need to overlook there not being any amenities. Staff is there if need but does not go out of way
Business response:
Dear Guest, Thank you for sharing your feedback. We appreciate you taking the time to highlight both the strengths and areas where we can improve. We understand that amenities are an important aspect of your stay, and we apologize if this impacted your experience. Our staff is committed to being available when needed, and we will continue to emphasize going above and beyond to ensure guests feel fully supported. Your comments are valuable to us as we strive to improve. We hope you will consider staying with us again in the f... read more
Bhuwan is always helping
Soap dish in shower was dirty. Bhuwan was helpful
Business response:
Dear Guest, Thank you for your feedback and for staying with us. We’re happy to hear that Bhuwan was helpful and made a positive impact on your stay. We sincerely apologize for the cleanliness issue with the soap dish in the shower and will address this with our housekeeping team to ensure higher standards. Your input helps us improve for all guests. We appreciate your understanding and look forward to welcoming you back for a better experience at Extended Stay America in the future. Sincerely,Hotel Management
This hotel is perfect except for two issues. Sometimes you can't find a front desk person to check you in. The shower curtains are too short, when you shower ths floor will be flooded
Stay is excellent. Always a pleasure
Business response:
Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that your stay was excellent and that you always have a pleasurable experience with us. Our team is dedicated to providing top-notch service and a comfortable environment for our guests. Your continued support means a lot to us, and we look forward to welcoming you back to Extended Stay America for another outstanding stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,470 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.