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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great! The room was clean and spotless
Business response:
Dear Guest, We are delighted you had such a great stay! It is wonderful to know your space felt fresh and well-maintained throughout your visit. Our team takes pride in creating a comfortable environment for every guest. Thank you for choosing Extended Stay America and for sharing your kind feedback. We look forward to welcoming you back again soon for another pleasant experience! Sincerely, Hotel Management
No one was at the desk when we arrived. Tried to use the phone to get someone and waited 10 min for someone. Then they seemed annoyed that we needed to check in. Elevator had a horrible smell and the room was dirty. Husband had to ask them the come clean it. Bed was very hard. Won’t be going back.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We sincerely apologize for the difficulties you encountered upon arrival and for the condition of your accommodations, as this is not the standard we aim to provide. We understand how frustrating this must have been and appreciate your feedback, which helps us address areas needing attention. We hope you might consider giving us another opportunity in the future to deliver a smoother, more comfortable stay that reflects the quality and service we strive to o... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,511 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.