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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
OK for one transit night only Cozy mattress and hot shower with good water pressure. But the hotel is old and worn out, no coffee machine in the room and no coffee in lobby (only at the breakfast time), breakfast very weak - only packed stuff
Business response:
Dear Alexander, Thank you for your feedback. We're glad you enjoyed the cozy mattress and hot shower with good water pressure. We apologize for the lack of a coffee machine in the room and for the limited breakfast options. Your comments about the hotel’s condition are valuable, and we are actively working on improvements to enhance the guest experience. We appreciate your input and hope to welcome you back for a more satisfying stay in the future.Sincerely,Hotel Management
Great staff and well kept property!
Business response:
Dear Vernon, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our staff great and the property well-kept. Our team works hard to ensure a pleasant experience for all our guests, and your kind words mean a lot to us. We appreciate your support and will continue to maintain our high standards. We look forward to welcoming you back for another fantastic stay at Extended Stay America in the future!Sincerely,Hotel Management
Okay
No real breakfast. Coffee not available besides breakfast and no in room coffee maker (possibly had to ask before-hand if we wanted one) Only toiletries we were given was a travel shampoo. I think that my expectation is that this was a regular hotel, but as an Extended Stay, they seem to cater to people using this as temporary housing so it has more of an apartment building feel. Still, it was quiet and convenient for what we needed: near the highway, 9 minutes to the Metro. There was ample parking. Clean enough. Staff was e... read more
Business response:
Dear Beth,Thank you for sharing your feedback and staying with us at Extended Stay America. We are glad to hear our location and quiet atmosphere suit your needs. Your suggestions about amenities are helpful, and we appreciate the opportunity to improve. We hope to welcome you back for a more tailored experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,497 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.