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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fire alarm panel was going off all night. Breakfast was very limited not good at all.
Business response:
Dear Randy, Thank you for your feedback. We regret any inconvenience you experienced due to the alarm. We need to ensure all safety measures are in top working order. Also, we know how important it is to start your day with a good breakfast; therefore, we are sorry our selections at our complimentary grab-and-go breakfast didn't meet your expectations. We will certainly pass along your feedback to the appropriate team members, as we are always grateful to hear how we can improve a guest's experience. We look forward to an op... read more
Breakfast is mini muffins, granola bars and coffee.
Business response:
Dear Mikhail, Thank you for your feedback regarding our breakfast offerings. We appreciate your input and understand the importance of providing a satisfying breakfast experience for our guests. We will take your comments into consideration as we review and potentially adjust our breakfast offerings to better meet the expectations of our guests. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience in the future.Sincerely,Hotel Management
Staff was nice. Room smelled and bed was cheap and creaked every time I moved. I was right by the front desk and not great WiFi. Guests were sitting in hallway and all over outside. No pots, pans, cups. Full size fridge was nice otherwise very cheap hotel
About what you expect for the price. Not nice, but manageable for a short trip if you are on a budget.
Business response:
Dear Joseph, Thank you for your feedback and for choosing to stay with us. We appreciate your understanding of our budget-friendly accommodations. We continuously strive to provide a comfortable and pleasant experience for our guests, and we will use your comments to identify areas for improvement. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an even better stay in the future. Sincerely,Hotel Management
We stayed here only one night. Typically, it is for people who are staying long term. The suite was nice, but one of the two doors that led into the bathroom didn't latch. The complimentary breakfast was severely lacking- consisted of instant oatmeal, coffee, and nutrigrain bars and the selection was skimpy at best. Checking in was great, very helpful staff. However, the morning staff left much to be desired. I went to check out and the guy behind the desk finally looked at me and said that he was checking out and proceeded ... read more
Business response:
Dear Ami, Thank you for sharing your experience, and we apologize for the issues you encountered during your stay at Extended Stay America. We appreciate your positive feedback about our suite and check-in experience. However, we regret the inconveniences with the bathroom door, breakfast selection, and check-out process. Your feedback is important, and we are addressing these concerns with our team to ensure improvements. We apologize for any inconvenience caused and hope to have the opportunity to provide a better experien... read more
Perfect
Very convenient for pets ❤️
Business response:
Dear Maria, Thank you so much for taking the time to review your stay at Extended Stay America. It means a lot to know you and your pet had an enjoyable stay, and our location made your experience even better. As one of the few pet-friendly hotels in the area, we are pleased to welcome guests and their furry family members. Additionally, we hope you found our suites with full-size refrigerators a benefit and convenience for traveling with a companion. We appreciate your business and hope you and your pet will visit again soo... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,375 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.