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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Soap dish in shower was dirty. Bhuwan was helpful
Business response:
Dear Guest, Thank you for your feedback and for staying with us. We’re happy to hear that Bhuwan was helpful and made a positive impact on your stay. We sincerely apologize for the cleanliness issue with the soap dish in the shower and will address this with our housekeeping team to ensure higher standards. Your input helps us improve for all guests. We appreciate your understanding and look forward to welcoming you back for a better experience at Extended Stay America in the future. Sincerely,Hotel Management
Stay is excellent. Always a pleasure
Business response:
Dear Guest, Thank you for your wonderful feedback! We’re delighted to hear that your stay was excellent and that you always have a pleasurable experience with us. Our team is dedicated to providing top-notch service and a comfortable environment for our guests. Your continued support means a lot to us, and we look forward to welcoming you back to Extended Stay America for another outstanding stay.Sincerely,Hotel Management
Staff is always great. That will make sure your stay is enjoyable.
Great stay! My stay is very comfortable and the staff is always friendly
Business response:
Dear Eric, Thank you for your feedback! We're delighted to hear that you had a comfortable stay and that our staff provided friendly service throughout your visit. Ensuring a welcoming and pleasant experience for our guests is always our top priority. Your kind words motivate our team to continue delivering excellent hospitality. We truly appreciate your support and look forward to hosting you again at Extended Stay America for another enjoyable stay. Sincerely,Hotel Management
Nice Nice
Clean hotel Nice and clean hotel
Very nice staff
Business response:
Dear Hans, Thank you for the wonderful review of Extended Stay America. We appreciate you taking the time to share your experience with other travelers. Our team will be pleased to know they significantly made your stay with us memorable. It was a delight to be of service. We hope to have the pleasure of doing so again soon. Safe travels!Sincerely,Hotel Management
This hotel is perfect except for two issues. Sometimes you can't find a front desk person to check you in. The shower curtains are too short, when you shower ths floor will be flooded
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 3.6 star rating with 2,497 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.