This profile has been claimed by the business owner or representative.
Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
All good
Business response:
Dear Stephany, All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely,Hotel Management
Good área
I understand the ESA is a discount place, but they could do a lot better. The parking lot is where old Uber cars go to die. There were at least a dozen, and it takes away from parking spots for paying customers. Not a disaster, but unsightly. Trash in halls was a problem, and trash gets put at the bottom of stairwell for disposal the next day. It's August, and it gets smelly. Other than that, it's OK. A bed and a couch is all I need. Probably wouldn't return, but also realize that you get what you pay for.
Business response:
Dear Phil, Thank you for taking the time to post your review. We truly value our guests' comments and opinions. Sorry, we didn't meet your expectations. Your feedback is vital and will be addressed adequately by our concerned team. Please give us some time to follow up with the team and provide us another chance to serve you with our usual service. Thank you again, and we wish you all the best.Sincerely,Hotel Management
First stay Place wasn’t bad but at night I did have an issue entering the hotel , front door was locked and my card wouldn’t open door and no one was available to assist , I had to go through a back door .
Business response:
Dear Andrew, Thank you for your feedback on your recent stay. We apologize for the inconvenience of the locked front door and will investigate to ensure it does not happen again. We value your business and hope to welcome you back for a better experience. Let us know if there is anything else we can do for you.Sincerely,Hotel Management
Property was very dirty and it seemed super sketch
Business response:
Dear Sabrina, Thank you for taking the time to give us feedback on your recent stay at our hotel. Every guest expects a clean, well-maintained property as a home away from home when traveling, and we apologize for failing to provide that for you. Be assured we take the cleanliness of your suite and the entire hotel very seriously, and remedial steps within our housekeeping department are underway to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us again.Sincerely... read more
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,375 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.