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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in was quick and easy. Dogs allowed in rooms
Business response:
Thank you for choosing our pet-friendly hotel. We are glad to know you had a great check-in experience and that you enjoyed your time with us. Thank you again for reviewing Extended Stay America. We hope to see you soon! Sincerely, Hotel Management
Having kitchen facilities made the stay in town much less expensive.
Business response:
Thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate you mentioning our kitchenette and are glad you found us to be a great price. Thank you once again, and we look forward to welcoming you back soon! Sincerely, Hotel Management
Free Breakfast is a lie!! It said free breakfast is included. But, it only has coffee n muffins!!
Business response:
Thank you for reviewing your stay. Although you had a pleasant visit, we are sorry for not meeting your expectations with our breakfast offerings. Your concern will be shared with our brand leaders to determine new breakfast choices. We hope to host you again in the future so that we can provide you with a much better experience. Sincerely, Hotel Management
Would stay again Extremely courteous and welcoming staff at this location, and a cozy suite with pillows of every type for your comfort. Surrounding neighborhood is quiet, safe and everything is pretty close to the hotel. Great place to stay with pets. The WiFi, however, is very weak and intermittent.
Business response:
Nicole, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were impressed with the service provided by our associates and that you liked your well-appointed room. However, we regret your disappointment with our internet service. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Hoping for better Staff was excellent, but building insides needs a serious upgrade and update, as building has a strong musty smell and appliances are old and outdated. Recommend a coffee machine in every room.
Business response:
Robert, thank you for posting your kind review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests. It was a pleasure to read about the service you received from our staff. They will be pleased to hear their efforts are noticed and appreciated by our guests. We value your feedback as it will help us improve our facilities moving forward. We hope you will stay with us again the next time you visit our area. Sincerely, Hotel Management
Perfectly servicable. It was very convenient - the location is close to the highway and to the grocery store, restaurants, and coffee. The free wi-fi was terrible and the paid wi-fi was merely awful. Don't stay there if you need to get work done. We were on a family trip to it was not a deal-breaker. The room was a little spare, we had to ask twice to get enough plates and silverware for four people and bedding for the pull out couch. The staff was friendly though, and quick to accommodate. The room itself was fine. Nothing ... read more
Business response:
Thanks for evaluating your stay. We are glad had an overall pleasant visit and liked our location. However, we are sorry for the internet and cleanliness issues you experienced during your stay. We will share your feedback with the appropriate team members, so we can take action to prevent these issues from happening again. We hope that you will give us another chance to prove ourselves to you in the future and stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,375 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.