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Extended Stay America - Washington, D.C. - Rockville
- Hotels
- Rockville, MD
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
2621 Research Blvd., Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Rency, thank you for letting us know your visit to Extended Stay America was perfect in every way. We appreciate you being our guest and look forward to welcoming you back soon. Sincerely, Hotel Management
Ok for price and location. Friendly staff My stay was ok. Room was cozy. I asked if the linens could be changed and upon coming back they weren’t and there was lots of noise from other guests...screaming and arguing.
Business response:
Thank you for being our guest. It’s a pleasure to know you liked our ideal location as well as our affordable rates. We are also glad to know you were impressed with our cordial associates. However, we are sorry for the housekeeping service issues you encountered during your visit. Your feedback will be shared with the appropriate team members to improve our service going forward. We also wish we had the opportunity to address the noise problem you had while you were here. On behalf of everyone here, we invite you to revisit... read more
great customer service!
Business response:
Chloe, it's so nice to read your positive review of your recent stay at Extended Stay America. Our goal is to provide our guests with exceptional service, so we are thrilled we were successful in doing so during your stay. Your comments have been shared with the team, and they were very appreciative of your recognition. Thank you for being our guest, and we look forward to your next stay! Sincerely, Hotel Management
Good place for living with family Amazing staffs, and Amazing facility. Very nice living experience.
Business response:
Xin, thank you for being our guest at Extended Stay America. It was a pleasure knowing you had a comfortable stay at our well-maintained property and that our courteous associates left a good impression by delivering you their best service. Thank you once again for staying with us, and we look forward to seeing you again soon. Sincerely, Hotel Management
Easy and fast check in. Especially for coming in late at night last minute. Staff very nice and awesome.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you were impressed by the service provided by our courteous associates and enjoyed your stay with us. We will be sure to share your compliments with our entire team for taking good care of you. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Neat & clean place...excellent customer was given by Ms. Hawa, Bishnu and Parikh
Business response:
Noor, thank you for posting your kind review of Extended Stay America. We are delighted you enjoyed your stay at our spotless property. We also appreciate your kind compliments about our staff members Hawa, Bishnu, and Parikh. We will also be sure to share your comments with them as they will be so pleased. Thank you also for being our guest, and we look forward to seeing you back soon. Sincerely, Hotel Management
There were roaches!!! tons of holes in the window curtains. 1 light fixture didn’t work. Sticky spots all over small chair, I cleaned it with soap and water.
Business response:
Thank you for being our guest. We apologize for the issues you encountered in your room and regret the inconvenience caused. Please be assured we have taken your comments seriously and have shared it with the housekeeping and maintenance team so that we can improve our service and facilities going forward. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are sorry and hope you will consider staying with us again. Sincerely, Ho... read more
Great place for price, exceed expectations The room they gave me had no heat and remote to tv was broken. They gave me another room, and was clean, comfortable and service was good....Would have given 5 stars if wasn't for original room. I will definitely stay there again...
Business response:
Scott, thank you for staying at Extended Stay America. We regret the inconvenience caused in your initial room, but we are glad our associates resolved the issue by changing your room. We are also happy you found us to be a good value. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Rockville
How is Extended Stay America - Washington, D.C. - Rockville rated?
Extended Stay America - Washington, D.C. - Rockville has a 4.5 star rating with 1,375 reviews.
When is Extended Stay America - Washington, D.C. - Rockville open?
Extended Stay America - Washington, D.C. - Rockville is open now. It will close tomorrow at 12:00 a.m.