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Extended Stay America - Washington, D.C. - Tysons Corner
- Hotels
- Vienna, VA
About this business
Location details
8201 Old Courthouse Rd., Vienna, VA, 22182, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No pool but basic for the price. It didn’t say on Expedia that it was a grab and go breakfast. Room was very outdated and cheap appliances and shower/tub. One good thing was that there was a stove, sink and full size fridge/freezer. They shut our water off 35 minutes prior to check out which was annoying because we couldn’t brush our teeth.
Business response:
Dear Hannah, Thank you for your detailed feedback. We regret that your stay did not meet your expectations, and we apologize for any inconvenience caused by the breakfast format and the premature water shutoff. Your comments regarding the room’s condition and appliances are valuable as we continually strive to improve our offerings and guest communications. We appreciate you highlighting the benefits of the full kitchen amenities and will work to better align our services with guest expectations in the future.Sincerely,Hotel... read more
工事中で施設が使えず、部屋も鍵が壊れて、総じて良くない
Business response:
Dear Guest, We regret that your visit did not meet expectations and apologize for any inconvenience caused. Your feedback is valuable, and we will address your concerns to enhance the guest experience. We hope you will give us a chance to provide you with the flawless stay you deserve on a future visit. Thank you for your input.Sincerely,Hotel Management
For breakfast they should keep more options like other hotels.
Business response:
Dear Mohammed, Thank you for your valuable feedback! We appreciate your suggestion regarding breakfast options. We understand how important a variety of choices can be, and we will certainly consider expanding our offerings to better meet guest expectations. Your input helps us improve, and we’re grateful for it. We hope to provide you with an even better experience on your next visit. We look forward to welcoming you back for a more enjoyable stay at Extended Stay America!Sincerely,Hotel Management
Skip this hotel The hotel parking lot was icy and did not look like they attempted to clean it, even the walk are to lobby was icy. The entrance to the lobby and the whole hotel smelled like marijuana too bad becasue the hotel looked somewhat decent if it wasnt for the smell. I would not recommend this hotel until they address that ossue with guests especially when it states in the paper you sign there is no smoking allowed.
Business response:
Dear Guest, We apologize for the issues you encountered, including the icy parking lot and walkways, as well as the unpleasant odor in the hotel. We take guest safety and comfort seriously and are actively working to improve in these areas, including ensuring our no-smoking policy is upheld. Your concerns are valuable to us, and we appreciate your patience. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Management
No hot water
Business response:
Dear David, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address this adequately. Sincerely,Hotel Management
I didn’t like that my key entry didn’t work and had to be reset twice. It happened two days in a row.
Business response:
Dear Steve, We sincerely apologize for the inconvenience you experienced with your key entry needing to be reset on consecutive days. This is not the seamless experience we aim to provide, and we will review our processes to prevent similar issues from recurring. We value your input as it helps us improve and provide a better stay for all our guests. We hope to welcome you back and exceed your expectations next time! Sincerely,Hotel Management
If you chose this place because of the good reviews, be warned: it’s a scam. I wouldn’t recommend it unless it’s your only option due to budget limitations, and I certainly wouldn’t return. Breakfast? What a joke. The so-called “breakfast” is just a grab-and-go option with terrible coffee and a blueberry muffin—emphasis on terrible.
Business response:
Dear Ludmilla, We’re sorry to hear that your experience didn’t meet expectations. Our breakfast is a grab-and-go option designed to provide a quick start to your day, and we appreciate your input regarding the coffee and muffin. We take guest feedback seriously and will review this to see how we can improve. We strive to provide a positive experience for all of our guests and hope you’ll give us another chance in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Washington, D.C. - Tysons Corner
How is Extended Stay America - Washington, D.C. - Tysons Corner rated?
Extended Stay America - Washington, D.C. - Tysons Corner has a 3.6 star rating with 2,326 reviews.
When is Extended Stay America - Washington, D.C. - Tysons Corner open?
Extended Stay America - Washington, D.C. - Tysons Corner is open now. It will close tomorrow at 12:00 a.m.