Extended Stay America - West Palm Beach - Northpoint Corporate Park

Business response:

Thank you for being our guest at Extended Stay America. We are charmed to know you had a comfortable stay and that our team left a great impression. We value your feedback as it will help us improve our facilities moving forward. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management 

Business response:

We are delighted you chose Extended Stay America for your visit and we are happy to know our front desk team made your stay memorable. We appreciate the acknowledgment of our hard working staff and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town! Sincerely, Hotel Management 

Business response:

Thank you for rating your nice experience at Extended Stay America. It is always our attempt to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area. Sincerely, Hotel Management 

Business response:

Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Please note, as we have refrigerators in all our rooms which includes ice trays for your convenience, we do not have ice machines on our property. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management 

Business response:

Peter, thank you for staying with us and for your gracious rating. On behalf of all of us at Extended Stay America, we would like to invite you for another outstanding visit. Sincerely, Hotel Management 

Business response:

Thank you for choosing us and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. We hope you will give us another chance to prove that we are committed to providing an exceptional visit to each of our guests. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. Your concern regarding the cleanliness will be shared with our housekeeping team so that corrective measures can be taken. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Brian, thank you for reviewing your visit. We are sorry for not meeting your expectations and regret the inconvenience caused. We have gotten with our Maintenance Team and we are working on the problem. We appreciate your feedback and hope you will choose us again in the future for an improved experience. Sincerely, Hotel Management 

Business response:

Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management