This profile has been claimed by the business owner or representative.
700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Family came in town from S.C and N.C. Love it. For Family Reunion and plabn on coming back.
Business response:
Thank you for choosing Extended Stay America for the family reunion. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Home away from home Nice hotel, close to theme parks. Made us feel like we were home.
Business response:
Misha, thank you for choosing Extended Stay America. We are pleased to know how much you liked your room and that our location was perfect for your needs! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
Hotel is great - TV service, not so much This hotel needs work done on the satellite/wifi system. We have been here 4 nights so far and 3 have been without cable TV. The tech came and "told them how to reset it but it isn't working" so they have to call him back. Except it's the weekend so they have to wait until Monday. I'll be leaving Monday. 5 nights with a teenager & no TV is not good - especially when he's a ballplayer missing the college world series! I was here 2 weeks ago and the issue was the wifi. We had to use our... read more
Business response:
We apologize for the maintenance issue you experienced in your room which that impacted your stay. Your feedback for the tv reception and the wifi is shared with the concerned team to do the needful and ensure we don't face these issue again. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management
Business response:
Thank you for evaluating your stay. Your review indicates we have room for improvement in some areas. We hope you will give us a chance to redeem ourselves the next time you are in this area. Sincerely, Hotel Management
Meh... ok for one night Had no bedding for pull out couch despite booking for 3 pple, then got two fitted sheets and no blanket. Pulled out couch and mattress was badly stained.. kitchen has ZERO SUPPLIES. Not even a spoon. Had to go buy cups, paper towels and plastic utensils.
Business response:
Deborah, thank you for taking time to review your stay at Extended Stay America. We apologize for the difficulties you faced while you were here. We would like you to know that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites, and our team gladly delivers them to your suite. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Excellent customer service, room appeared to be newly renovated.
Business response:
Jacquelyn, thank you for taking the time to share your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Love it that is the only hotel I want to stay
Business response:
Thank you for your fabulous review and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The hotel is located in a great location, away from traffic and noise... you’re close to shopping, restaurant, beach and airport
Business response:
Vee, thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location, and we are fortunate to have so many choices for shopping and dining nearby. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,346 reviews.
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.