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700 Northpoint Pkwy., West Palm Beach, FL, 33407, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Excellent customer service, room appeared to be newly renovated.
Business response:
Jacquelyn, thank you for taking the time to share your experience at Extended Stay America. We are thrilled to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Love it that is the only hotel I want to stay
Business response:
Thank you for your fabulous review and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
The hotel is located in a great location, away from traffic and noise... you’re close to shopping, restaurant, beach and airport
Business response:
Vee, thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location, and we are fortunate to have so many choices for shopping and dining nearby. We look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, Hotel Management
The carpet smells like dog urine. Am sure the cleaning staff can smell it. Overall is an alright hotel. Bed sheets are cheap material.
Business response:
Thanks for staying at our hotel. We are sorry for the cleanliness issue you experienced and regret the inconvenience caused. We are working with our housekeeping team to tighten procedures and ensure we deliver a superb stay every time. In regard to our wifi facility, we have followed up with our Engineering team to address and correct this issues. We hope you will consider returning to our hotel the next time you are in the area. Sincerely, Hotel Management
Molded pizza in oven, maid wasnt friendly. The front desk attendant was very inviting and helpful.
Business response:
Thanks for the feedback. Although you liked our service, we are sorry for the cleanliness issue you experienced while here and that we fell short of your expectations. Your concern has been shared with the housekeeping team to tighten the procedures and ensure we deliver a superb stay every time. We can absolutely do better and hope you will give us the opportunity in the future to prove that to you. Sincerely, Hotel Management
It did its job It was a nice room. Two beds would have been nice, but the room did its job. The pull out couch did not have any sheets, and there was none in the closet. We got in late and I just wanted to go to bed, so I didn't complain at the time. I just used the covers my father was not using on the bed. It worked. The breakfast was just enough. It was a good location to our destination. We will stay here again. I will make sure I rent a room with 2 beds next time though.
Business response:
Krista, thank you for sharing your experience with us! We are so pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location and comfortable suites which was perfect for your needs. We look forward to welcoming you back soon! Sincerely, Hotel Management
Nice hotel, but they lack on breakfast... Nice hotel, well maintained. Breakfast consisted on only a coffee station, some granola bars, oatmeal and muffins...:/
Business response:
Natalia, thank you for sharing a nice review of Extended Stay America. We are glad to know you were pleased with your stay. That being said, we are sorry our grab-and-go offerings were not to your liking. We value your feedback and hope the positive aspects of your visit will bring you back to our hotel in the future. Sincerely, Hotel Management
Business response:
Megan, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Extended Stay America - West Palm Beach - Northpoint Corporate Park has a 4.5 star rating with 1,307 reviews.
Extended Stay America - West Palm Beach - Northpoint Corporate Park is open now. It will close tomorrow at 12:00 a.m.