Extended Stay America - West Palm Beach - Northpoint Corporate Park

Business response:

Thanks for the kind review of Extended Stay America. We are delighted to know you liked our well-maintained property and that our offerings were according to your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management 

Business response:

Jessica, we appreciate you taking the time to share your review online. It was a pleasure knowing everything went well during your stay and that we could meet your expectations for an excellent stay. Your business is appreciated, and we hope you will come back to stay at Extended Stay America again soon. Sincerely, Hotel Management 

Business response:

James, thanks for taking the time to share your comments online. It is a delight to know you were treated well by our staff and their courteous service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management 

Business response:

Thank you for returning to our hotel. We're glad to know you our location was ideal for you and that you were pleased with the service you received from our staff. However, we're sorry for the inconvenience you had while you were here. We hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management 

Business response:

It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. However, we are sorry you were unhappy with our grab-and-go breakfast. Your feedback will be shared with our Brand Leaders to determine new breakfast offerings. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management 

Business response:

Sumi, thank you for choosing to stay with us at Extended Stay America. We're glad to know our location was convenient for your needs and that you were impressed with the service provided by our staff. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management 

Business response:

Stacey, thank you for being our guest. We're glad to know our location close to the highway was ideal for you, but we apologize for the smoke smell you experienced in your room. We're a non-smoking hotel, but on a rare occasion, a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. We hope this unfortunate situation will not prevent you from staying with us again. Sincerely, Hotel Management