Extended Stay America - White Plains - Elmsford

Business response:

Mike, thank you for choosing Extended Stay America and sharing your review with us. We are thrilled to read you were impressed with the service of our courteous staff and had a relaxing stay in your well-appointed room. Thanks once more for the comments, and we look forward to serving you on a future date. Sincerely, Hotel Management 

Business response:

Joe, thanks for the awesome review of Extended Stay America. It is such a delight to know you were impressed with the courteous service provided by our staff and that you enjoyed well-maintained facilities. Thank you for being our guest, and we look forward to serving you again soon. Sincerely, Hotel Management 

Business response:

Ivis, thank you for reviewing our hotel. We appreciate your nice rating and are glad overall you had a pleasant stay. However, we are sorry for the inconvenience you had while you were here. We hope that this issue did not overshadow the otherwise positive visit, and we hope to welcome you back soon. Sincerely, Hotel Management 

Business response:

Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management 

Business response:

Karina, thank you for your stay at Extended Stay America with your furry friend! We take pride in ensuring all our guests, including the four-legged variety, enjoy their visit with us. We appreciate the kind words and look forward to seeing you the next time your travels bring you to Elmsford. Sincerely, Hotel Management 

Business response:

Jerome, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Karina, thank you for returning to Extended Stay America. We're glad to know our location to white planes town was convenient for you and that you had a great time with us. We appreciate your business and hope to see you again on your next visit to Elmsford. Sincerely, Hotel Management 

Business response:

We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management 

Business response:

Sharon, we love to receive feedback on how we are doing. So, thank you for sharing your very kind comments about your experience at Extended Stay America. We are delighted how much you enjoyed your stay with us and appreciate your kind compliments about our front desk team. We will be sure to share your review with them as they will be so pleased. Thank you again, and we look forward to seeing you again soon. Sincerely, Hotel Management