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Extended Stay America - White Plains - Elmsford
- Hotels
- Elmsford, NY
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
118 W. Main St., Elmsford, NY, 10523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Shellnell, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Helpfull hotel staff,.cliean modern rooms with a kitchen.lved the locketion,could walk to next city wit a different stores
Business response:
Karina, thank you for the glowing review of Extended Stay America. Our team is so pleased to learn you enjoyed your stay, found your suite comfortable and our staff friendly and professional. We appreciate your feedback and look forward to your return visit. Sincerely, Hotel Management
Ok if all you need is a bed for a night Just needed a basic room for a short overnight stay. The room was a bit below “basic.” Just an IKEA type of rack for hanging clothes (no surprise, I stayed in this hotel chain in other locations before and knew the deal), but there was no hanger provided. No coffee maker in room, unlike other locations of the same chain. Bed was really uncomfortable. For a room with two double beds, only one plastic cup was provided. Overall, the worst experience in this location compared to others of ... read more
Business response:
We sincerely apologize that you experienced so many difficulties during your stay with us. This is not the level of service we generally provide, and it certainly does not meet our standards. Your comments will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
Business response:
Thank you for your fantastic rating! We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon! Sincerely, Hotel Management
Nice ,very helpful ,very Freundly hotel staff ,call for me taxy,provided when I need extra towels ,coffee,can’t be happier .i used to stay in Sheraton or Hilton.love your hotel much better kitchen is a big plus
Business response:
Karina, thank you for the excellent review of Extended Stay America. We're delighted to know you were impressed with the service you received from our staff and that you loved your well-equipped room. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we are sorry for falling short of this. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, Hotel Management
I didn't like that the parking area escalator has been out-of-commission for several weeks now, meaning either you unload your car at the door, park on another level while leaving your luggage unattended, or you bring it with you in the car, park, then haul it down yourself. Then reverse when you leave.
Business response:
Thank you for being our guest at Extended Stay America. We're glad to know overall you had a pleasant time with us, but we're sorry for the inconvenience you had due to the parking area escalator. Please be assured that we have discussed your feedback with the concerned team, and we're working with them to resolve the problem quickly. We hope to have the pleasure of hosting you again. Sincerely, Hotel Management
Business response:
Lesley, thank you for taking the time out of your busy schedule to share your glorious rating with fellow travelers online. We appreciate you choosing us and look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - White Plains - Elmsford
How is Extended Stay America - White Plains - Elmsford rated?
Extended Stay America - White Plains - Elmsford has a 4.2 star rating with 1,391 reviews.
When is Extended Stay America - White Plains - Elmsford open?
Extended Stay America - White Plains - Elmsford is open now. It will close tomorrow at 12:00 a.m.