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Extended Stay America - Wilmington - New Centre Drive
- Hotels
- Wilmington, NC
About this business
Location details
4929 New Centre Dr., Wilmington, NC, 28403, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place! Great place to stay. Reasonable rates and centrally located! Staff was very nice and helpful.
Washing machine was TERRIBLE - had to run 2 cycles to get clothes clean. Machines need to be Fixed / Repaired / Replaced. Especially when charging $4. for a load of laundry (Excessive) machines must be working well. Disappointing...
Business response:
Dear Guest, Thank you for reviewing your experience with us. We understand how frustrating it can be when amenities meant to add convenience do not perform as expected, especially during a longer stay. We regret any inconvenience caused by the laundry facilities. Your feedback is meaningful, and we will review it with our team as we continue working to elevate the value and reliability for our guests. We remain focused on maintaining our quality standards and appreciate you bringing this to our attention. We hope to have the... read more
They don’t have breakfast they have bugs and no ice machine and the rooms don’t smell good .. it’s smell like hot sex
Business response:
Dear Guest, Thank you for your feedback. We sincerely apologize for the issues you experienced during your stay with us. These concerns do not meet the standards we aim to provide. We will use your comments to guide improvements in our cleaning protocols and maintenance to ensure a more pleasant and comfortable stay for future guests. Your input is important to us, and we appreciate you bringing these matters to our attention. Sincerely, Hotel Management
Never Again at Extended Stay Bummed out. Read reviews n had the impression it was a new wonderful hotel. They lied. Old hotel and wreaked of dog odor.
Don't use this hotel!!!! Room was dirty and stinky. Had to request another room. Guests were vagrantish!
Smelt like old cigarettes
The check in guy was rude, went to the second floor to go to our room the whole hallway smelled horrible. Entered our room the room was filthy(have pics),there was no toilet paper, only small shampoo and soap was provided. Went to ask for the toilet paper the same rude man got an attitude. Toilet seat was broken and dirty. After dark there were homeless as well as women of the night standing all around the parking lot.when we asked what was going on we were told that they had cut down the woods were the homeless stayed so no... read more
Frequently asked questions about Extended Stay America - Wilmington - New Centre Drive
How is Extended Stay America - Wilmington - New Centre Drive rated?
Extended Stay America - Wilmington - New Centre Drive has a 3.2 star rating with 2,180 reviews.
When is Extended Stay America - Wilmington - New Centre Drive open?
Extended Stay America - Wilmington - New Centre Drive is open now. It will close tomorrow at 12:00 a.m.