Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Location details

1900 Meeker Ave, Richmond, CA, 94804, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9829 reviews
Select a rating
Cylestay M.'s profile image
Cylestay M. 
rating
4 months ago

Used this facility to store a small amount of stuff on behalf of a family member for a few months. Customer service was excellent even until the very last minute! When I first called for the space I was given specifics on what to do- my questions were answered etc. When I left, same experience! super helpful. I reserved the unit online, all the information was sent to my email and everything was ready for me on site. Using the lock took some maneuvering but It was due to "user" error- fyi- make sure your sliding door is all... read more

Susanne S.'s profile image
Susanne S. 
rating
8 months ago

the Christie and Andre super duo ! But aren't they just the absolute best? hi dello storage friends. my name is Susanne and I had an outstanding experience with the Andre and Christine team at Extra Space Storage in Richmond! From start to finish, they were professional, friendly, and incredibly helpful. They took the time to answer all my questions, made the rental process seamless, and ensured I got the perfect storage unit for my needs. The facility is clean, well-maintained, and secure, giving me complete peace of mi... read more

Business response:

Thank you for your wonderful review, Susanne! We are thrilled to hear about your outstanding experience with Andre and Christine at Extra Space Storage in Richmond. It's great to know that they were professional, friendly, and incredibly helpful throughout your rental process. We're pleased that they took the time to answer all your questions and ensured you got the perfect storage unit for your needs. We're also glad to hear that you found our facility clean, well-maintained, and secure, providing you with peace of mind. Yo... read more

Tom B.'s profile image
Tom B. 
rating
a year ago

Highly recommend Extra Storage Space. Andre was knowledgeable, helpful and friendly and made the experience even more enjoyable. 

Business response:

Hi Tom, thanks so much for your review! We are thrilled to hear your experience was positive with Andre. We are always here to help with your storage needs! Give us a call at (510) 237-1900 or stop by the office if you need anything! 

Maxie H.'s profile image
Maxie H. 
rating
a year ago

Christine was very helpful and thorough in explaining various options on procuring a unit. She was patient in answering of my questions. 

Business response:

Hi Maxie, thank you for your review. We're glad Christine was very helpful and thorough in explaining various options on procuring a unit and was patient in answering of your questions. If you need anything, do not hesitate to reach out to 888-storage. 

John M.'s profile image
John M. 
rating
a year ago

Clear courteous service, no surprise fees , . Clear instructions to enter the storage area .ThankYou John 

Simon A.'s profile image
Simon A. 
rating
a year ago

great dude running the whole thing, flexible and easy! Highly recommend!!! Staff is also very welcoming and all prices are very affordable. 

Business response:

We think our team is great too! Thanks for the positive review, Simon. At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance. 

Lenita W.'s profile image
Lenita W. 
rating
a year ago

The best storage in the El Cerrito area! The customer service is superb and they accommodated my needs with no problems. I particular like the security safety features at this location. My personal belongings are secure, protected, and free from being damage or wet by the rain. Being able to pay the entire time of my storage upfront was a bonus. I highly recommend Extra Space Storage to anyone looking to store your items. Don't look anywhere else just go and you can thank me later! 

Business response:

Thanks for sharing your positive experience, Lenita. We're committed to being your go-to stop for all your local storage needs! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. We're so happy to hear we have your recommendation! Feel free to reach out any time at 888-storage. 

ShotCaller M.'s profile image
ShotCaller M. 
rating
a year ago

THE BEST STORAGE FACILITY!!! Five stars is because of the customer service, security, cleanliness and location. In that order. The manager, "Chris", is really nice and personable. When I missed a payment, she called me and we worked it out. I've heard some places will just put a lock on your unit and auction off your things, or have people living in their units, hanging out all day and using drugs. None of those shenanigans at Extra Space Storage. Management keeps the place nice and neat. Super safe! HIGHLY RECOMMEN... read more

Business response:

Thanks for sharing your positive experience, Shotcaller. We're committed to being your go-to stop for all your local storage needs! We're committed to providing excellent customer service. Providing renters with clean and secure facilities is our top priority. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance. 

Dr H.'s profile image
Dr H. 
rating
2 years ago

Always extremely friendly and nice and such a joyful conversation. My unit was the perfect size and they tried hard to keep the price point good with deals and promotions. Should I need another storage unit that's safe, convenient and clean...I will return to Extra Space Storage. 

Business response:

Thank you for your kind words, Christopher. Security is our top priority and we appreciate that you have trusted us with your belongings! We are here to make sure that your experience stays great! Email us at customerservice@extraspace.com if you need any future assistance with your rental. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 829 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.