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Extra Space Storage
- Self Storage
- Richmond, CA
About this business
Location details
1900 Meeker Ave, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
It is a large property with very many lockers of varying size and accessibility. Even the ones with hallway access are quite accessible for most things. You'd only need a locker with direct access if you're storing car or boat etc. The managers are a very nice married couple who have managed the same lot since it opened. I can see they take pride in their service and they are very friendly, helpful, and knowledgeable. Signup was easy and efficient. All of my questions were answered completely. The app makes it easy to mana... read more
Business response:
Thank you for your detailed review, Nathan! We're delighted you appreciate our property's variety of locker sizes and accessibility options. Our management team has been dedicated to this facility since day one, and we're thrilled that their friendly, knowledgeable service made a positive impression. It's wonderful to hear the signup process was smooth and that you're finding our app convenient for account management and property access. We appreciate you taking the time to share your experience!
I've had stuff stored wayyyy to long at extra space--5 years at this point. The good: No bugs, no rodents, climate controlled unit, keycard gate and on-site staff (9-5) keeping your stuff safe. I've really had no issues with my stuff being stored there. The bad: They get you in there with a low rate, and then in a few months your rent could as much as double....you often don't know when rent is going up. I started at something like $60/month for a 5x5 unit and ended up paying nearly $130. Also watch out for them char... read more
Business response:
We are pleased to hear about the positive aspects of your experience at Extra Space Storage, particularly that you've found our climate-controlled units effective in keeping your belongings safe from bugs and rodents over the past 5 years. We're glad that our keycard gate system and on-site staff during business hours have provided the security and peace of mind you needed for your storage needs. We take your feedback seriously regarding the rent increase you experienced, going from $60 to nearly $130 for your 5x5 unit, and... read more
Wonderful first experience! The property managers (husband and wife) were both super friendly and sweet. I personally have another storage unit in San Jose but this location is decently located off the freeway, across the CVS if you need anything and Tesla Chargers for convenience
Business response:
We are ecstatic to hear about your wonderful first experience! Thrilled our property managers provided friendly service and you found our convenient location helpful.
Used this facility to store a small amount of stuff on behalf of a family member for a few months. Customer service was excellent even until the very last minute! When I first called for the space I was given specifics on what to do- my questions were answered etc. When I left, same experience! super helpful. I reserved the unit online, all the information was sent to my email and everything was ready for me on site. Using the lock took some maneuvering but It was due to "user" error- fyi- make sure your sliding door is all... read more
the Christie and Andre super duo ! But aren't they just the absolute best? hi dello storage friends. my name is Susanne and I had an outstanding experience with the Andre and Christine team at Extra Space Storage in Richmond! From start to finish, they were professional, friendly, and incredibly helpful. They took the time to answer all my questions, made the rental process seamless, and ensured I got the perfect storage unit for my needs. The facility is clean, well-maintained, and secure, giving me complete peace of mi... read more
Business response:
Thank you for your wonderful review, Susanne! We are thrilled to hear about your outstanding experience with Andre and Christine at Extra Space Storage in Richmond. It's great to know that they were professional, friendly, and incredibly helpful throughout your rental process. We're pleased that they took the time to answer all your questions and ensured you got the perfect storage unit for your needs. We're also glad to hear that you found our facility clean, well-maintained, and secure, providing you with peace of mind. Yo... read more
Highly recommend Extra Storage Space. Andre was knowledgeable, helpful and friendly and made the experience even more enjoyable.
Business response:
Hi Tom, thanks so much for your review! We are thrilled to hear your experience was positive with Andre. We are always here to help with your storage needs! Give us a call at (510) 237-1900 or stop by the office if you need anything!
Christine was very helpful and thorough in explaining various options on procuring a unit. She was patient in answering of my questions.
Business response:
Hi Maxie, thank you for your review. We're glad Christine was very helpful and thorough in explaining various options on procuring a unit and was patient in answering of your questions. If you need anything, do not hesitate to reach out to 888-storage.
Clear courteous service, no surprise fees , . Clear instructions to enter the storage area .ThankYou John
great dude running the whole thing, flexible and easy! Highly recommend!!! Staff is also very welcoming and all prices are very affordable.
Business response:
We think our team is great too! Thanks for the positive review, Simon. At Extra Space Storage, we do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 865 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.