This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- San Ramon, CA
About this business
Location details
9180 Alcosta Blvd, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Staff and location were great. The sole reason they do not give 5 stars is because they raised my rent over a $100 within 6 months of being at the location. That's absurd! This is also the only that I left the location to a different company. I have been renting for several years to decades with storage companies and I have NEVER seen that type of increase within 5 - 6 months.
Business response:
Thank you for the review, Jennifer! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything.
This is my first time ever renting a storage space and let me tell you, I knew nothing about it! The sweet lady at the desk was so helpful and amazing! She walked me through it all and made my experience comfortable. I'm thankful to know my belongings are safe and I do feel like I'm in good hands.
Business response:
Thanks Perla! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. As always stop by the office or call us at 888-storage if you need anything.
Excellent customer service , great hospitality by jewel . !!!!! Clean well maintained , nice lighting at night , great area
Business response:
Hi Adam, thank you for your review! We are happy to hear you were met with a clean and well-kept facility. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Staffs are courteous. Access is smooth and painless. Starting and stopping of lease is straightforward. Location is central. Lots to like about this place.
Business response:
Thank you for your 5-star review, Albert. We are happy you had a great experience. Please let us know if you need any assistance or have any questions. We can be reached at 888-STORAGE.
Very responsive and friendly, I really appreciate all the care and time they took and even stayed after hours. over and above what i expected.
Business response:
Hi Owen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with us! Don’t hesitate to call us at 888-storage if you need anything.
Fast and efficient service. Got the cheapest storage unit available. The clerk, Marcos was very helpful with the sign up process and I was able to rent the storage room the same day. Would recommend again.
Business response:
Hi Dan, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Marcos! If you need anything, do not hesitate to reach out at 888-storage.
Overall a 4.5 out of 5, had to dock them half a point since they have increased the rental fee for the storage unit already. While you can rent a storage unit in person, it's actually easier and cheaper to rent it online. And overall it's been a pretty satisfying ordeal concerning renting the unit and to me imo, and it's in walking distance of my house..it does feel a tad claustrophobic when you are trying to turn around and exit the place. Currently there are like usually 2-4 cars or vehicles parked in the parking areas bet... read more
Business response:
Hi, Kyle, thank you for the 5-star review. We're so happy you had a great experience with Extra Space Storage. Don't hesitate to reach out at 888-STORAGE if you need anything!
I have leased a unit from this property for over 10 years. The manager, Jewel, is extremely kind, courteous , and accessible...which puts my mind at ease as I live out of state. The property is safe and kept meticulously clean.
Business response:
Thank you for being a loyal customer, Deidra! We're glad Jewel, is extremely kind, courteous, and accessible. Providing renters with clean and secure facilities is our top priority. If you need anything, do not hesitate to reach out to 888-storage.
Hi I'm Jared and I never give reviews because I feel that living in a society where we review one another is inherently a bad idea. but... my experience at Extra Space Storage on Alcosta in San Ramon was nothing short of phenomenal!! Both Jewel and Marco are total professionals with a human touch. I never would have expected that I would look forward to going to any storage facility because it is always a pain but I truly did. the facility is always kept clean and tidy and the staff is always helpful and attentive. they are ... read more
Business response:
Hi Jared, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jewel and Marco! Don’t hesitate to call us at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,250 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.