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Extra Space Storage
- Self Storage
- San Ramon, CA
About this business
Location details
9180 Alcosta Blvd, San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Marcos and Jul were extremely responsive, knowledgeable and friendly! I made a reservation and they contacted me first thing the next day, presented my options and worked with my schedule to view some spaces. Gave me the info and options I needed to make a fast decision for my storage needs. Highly recommend this place!
Business response:
Hi Daniel, thank you for recommending us. We're glad Marcos and Jul were extremely responsive, knowledgeable, and friendly! Give us a call at 888-STORAGE if you need any future assistance.
Excellent service very fast ,helpful and respectful. Las than an hour already was moving my stuff in. I would recommend to anyone if they need the extra space!
Business response:
Thank you for the review, Subaru! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
Jewel is a Jewel! She professional, personable and approachable. I didn't see her but she saw me struggling with my code. She came outside to invite me in because it was HOT!!!! She truly gave me the red carpet treatment! The facility is always spotless!
Business response:
Hi Lea, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jewel! If you need anything, do not hesitate to reach out at 888-storage.
I am very happy with Marcus at the office. He is courteous, informative and relax. He knows his work. Great customer service! Follows through. My husband had a question about a parking space. Marcus texted the information right away.
Business response:
Thank you for the excellent rating, Susan. We are glad Marcus was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
Gewel her is very nice she help me with the storage things. And she talk to me about the storage and how to use it.
Business response:
Thank you for the review, Boxiang! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Great service thanks to Jewel! We are helped under a good hand please feel free to reach out to them by phone very convenient
Business response:
Leo, thank you for taking the time to leave your review! We are committed to being the most convenient, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs! Feel free to stop by the office if you need anything!
I had already planned to move out of my place and notified my landlord right before the pandemic hit. Bad timing as I could not look for a new place for a while. Fortunately, I had rented a unit at Extra Space Storage so I had a place to keep my things while I waited for things to get better. I had chosen this storage facility because it was close to my home at the time, but I was so lucky that was the case. The staff works really hard to make everything run smoothly. The rental process was super easy. I was signed up withi... read more
Business response:
We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, M! We hope to work with you again if you need storage in the future, and are always here to help at 888-storage.
Jewel truly lives up to her namesake! She was a pleasure to interact with and pointed me in the right direction for my storage needs. The facility was very close to my location and the process was very smooth. Thanks again Jewel!!!!
Business response:
Thanks for leaving us a review, Anton. It's wonderful to know Jewel has been great to work with and that you found our rental process smooth! We are here to help! Please give us a call at 888-storage if anything comes up!
Marcos was extremely helpful, great customer, and the process to upgrading our storage unit was fast!
Business response:
Thank you for your review, Percida. We are glad Marcos was helpful and customer service oriented. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,250 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.