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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Great service and customer care. Very polite on the phone and very helpful.
Business response:
Dear MaryLee, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
because they will send on repair person and sometimes its a quick fix and then it happens again after the time limit is over and there goes another $60! Sometimes its cheaper to hire a handy man and CHEAPER!
Business response:
Dear Donna, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Easy to use with fast response time. They explained the warranty in detail and gig dknelut out to our new home to have it re keyed right away!!
Business response:
Dear Patricia, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Thank you so much for the quick response to our clothes washer being broken and replacing it with a new one so quickly
Business response:
Dear Gina, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Prompt. Had someone out here right away
Business response:
Dear Juden, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
These guys are on the ball. They respond quickly. I don't get rejected on my claims like some insurances do. They emailed a copy of my contract to me, so it is very clear what they do and don't cover, which adds to my claims not being rejected. They're also very polite. If one contractor doesn't work, they immediately send out a different one to fix my issues.
Business response:
Dear Kelly, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Everything was taken care of in a professional and timely manner
Business response:
Dear Tiffany, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
I don't think they give you fair market value and it takes awhile to actually get a contractor to look at the problem. when a replacement is needed.
Business response:
Dear Elaine, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
I called Landmark for the first time, night before last. Yesterday afternoon a technician was at our home to look into the problem with our AC system. Even though this particular tech did not find a problem, he told us to call them again should the noise return. Last night we called and left a voice message with the contractor. The owner (AirMax) and another technician came today, reported that the outside unit motor was going out. They contacted Landmark and the repair was completed by noon. Outstanding!
Business response:
Dear Joel, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.