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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Landmark has been great anytime we call them with questions or assistance for service.
Business response:
Dear Nathan and Alicia, Thank you for taking the time to share your feedback. We appreciate it and are happy to see that we have been able to provide you with 5-star services! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
the follow through or lack there of is not good
Business response:
Dear Laura, I am sorry to hear that you feel this way. Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would like the opportunity to discuss your concerns in more detail to better address them. Please reach out to me directly at with your property address. Sincerely, Tiffany Nguyen Customer Relations Manager
Because every time I had a problem in my home they was only a phone call away. They make sure that it was taken care of.
Business response:
Dear Christina, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Great Customer service and always follow through with claims
Business response:
Dear Shelley, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
I hate that we have to pay 60 for every ticket.
Business response:
Dear Homeowner, I am sorry to hear that you feel this way. A service call fee is required for each service request that is opened. It is to have the contractor out to your home to diagnose your unit. If a repair/replacement is needed, the warranty will cover the cost of anything that is covered under the warranty. I would be happy to go over your warranty coverage in more details. You can reach out to me at . Sincerely, Tiffany Nguyen Customer Relations Manager
Excellent service, knowledge and professionalism
Business response:
Dear Julio, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
stay in contact regularly but don't seem to understand the local situation
Business response:
Dear William, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Easy of working with and confidence in resolving issue
Business response:
Dear Mike, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Within 2 weeks of moving into our new house we had a dishwasher issue, a microwave that was brand new with the tags, book ,and plastic still on it, break and had to be replaced. Those were done in 2 days. The A/C unit went out shortly after that and was repaired in a week due to parts being ordered. In all cases we were treated very well and as quickly as possible. Honestly in my opinion you wont find a better warranty or adjusters than Landmark Home Warranty. Robert Lazzarini
Business response:
Dear Robert, We are pleased to hear that we have been able to provide you with timely services for your home! Thank you for the time you have taken to share your feedback. We greatly appreciate it! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.