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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Everyone I have been in contact with has been helpful & kind. So glad we went with Landmark!
Business response:
Dear Amanda, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
When I have an issue they are quick to respond and if it is at night I get an email and call the next day.
Business response:
Dear Deb, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home and hope to continue providing you with remarkable service. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Communication and Accommodation is amazing. Follow up is on par and excellent.Techs are getting better and better.
Business response:
Dear Shazeeda, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Have had Landmark Home Warranty for 7 years and have always had pleasant representatives, reasonable response times and repairs have been done well and to our satisfaction . . . with the exception of an issue centering around our air conditioning unit. with the exception of one issue involving my air conditioning unit.
Business response:
Dear Homeowner, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Faaast, reliable, gets the job done. Customer service is great.
Business response:
Dear Rosy, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Always very helpful when I call for assistance.
Business response:
Dear Don, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
They were very responsive to the service request.
Business response:
Dear John, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Our electric water heater started leaking. I called Landmark & they had a plumber out the next day to evaluate the situation. Plumber determined we needed a new water heater. With in two days the plumber showed up with a new water heater & installed it. There was some question as to whether I needed a new expansion tank (I already had one). I ended up paying $150 for a new expansion tank & new flexible water lines. Overall we were satisfied with the workmanship & timeliness of the replacement.
Business response:
Dear Chuck, We appreciate your feedback and thank you for the time you have taken to share it. We hope to continue to provide remarkable service for you and look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
Easy process but takes quite awhile dhe to numerous questions
Business response:
Dear Virginia, Thank you for taking the time to share your feedback. We are pleased to see that we have been able to provide you with 4-star services. To ensure we are properly assisting you, we have set questions. These questions help us and the contractor provide the best service we can. I would be happy to hear your thoughts on what we can do to provide you with 5-star services. You can reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.