This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
There is little or no quality control over service providers.
Business response:
Dear Lee, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way. I would like the opportunity to review your concerns in more detail to better address them. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
I have had fast responses, items covered and quick follow up.
Business response:
Dear Angel, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Is good that is because I was expecting to different cover as a insurance, so I hope they can extended over another things
Business response:
Dear Connie, Thank you for taking the time to share your feedback. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They are nice and courteous. Very easy to work win on the phone. Prompt and knowledgeable
Business response:
Dear Brad, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Ordering with customer service person from another country is quite stressful when they don't understand you and I don't understand them.
Business response:
Dear Chris, You can go online to open up a service request or chat with a representative located in our corporate office. If you have any questions, I would also be happy to assist you. You can reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Good customer service. Has always taken care of what we needed.
Business response:
Dear Eddie, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
I’ve had other home warranties and hated them. But Landmark is different. Instead of saying no, they say how can I make your day great? They’ve been an enormous help. I highly recommend Landmark Home Warranty.
Business response:
Dear Vicki, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Service, time frame in getting warranty work done Good contractors to work with.
Business response:
Dear Bill, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
always done in a timely, professional manner
Business response:
Dear M. Mills, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.