Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,024 reviews
Select a rating
Eileen's profile image
Eileen 
7 years ago

Provide great service and reliable service providers. 

Business response:

Dear Eileen, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Gayla Massey Potts's profile image
Gayla Massey Potts 
7 years ago

Their excellent service and response time. 

Business response:

Dear Gayla, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Little old lady's profile image
Little old lady 
7 years ago

Responsive, courteous customer care. Plus, competent & courteous service folks. 

Business response:

Homeowner, Thank you for your rating! We are glad to hear that we have been able to provide you with Excellent services. Thank you for being a loyal member of the Landmark family. We look forward to servicing you in all your future warranty needs. Thank you Cheyenne Rapier Customer Relations Manager 

Joe Orbeck's profile image
Joe Orbeck 
7 years ago

Good response on service calls. Emails that are reminders that are helpful for proper home maintenance. 

Business response:

Dear Joe, We are glad to see that our agents and contractors have been able to provide you with responsive 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better service our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

Patricia A.'s profile image
Patricia A. 
7 years ago

They are very responsive with follow up emails. 

Business response:

Dear Patricia, Thank you for taking the time to rate us! We are glad to see that our agents have been able to provide you with 5-star service with our responsiveness. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager 

Em D's profile image
Em D 
7 years ago

We have received great customer service from Landmark and most of their contracted repair companies 

Business response:

Dear Em, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

May's profile image
May 
7 years ago

Efficient service, cntracted companies could have been better with availability and customer service 

Business response:

May, We do all that we can to provide service in a timely manner. If there is ever a concern, please do not hesitate to reach out to Landmark so we can determine the appropriate steps to get you taken care of. Thank you for your review! Tiffany Nguyen | Customer Relations Manager | 

S.W.'s profile image
S.W. 
7 years ago

Excellent network of contractors that landmark uses! 

Business response:

Dear S.W., Thank you for taking the time to rate us! We are glad to see that our contractors have been able to provide you with 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager 

Misty's profile image
Misty 
7 years ago

I think they should have a larger variety of contractors. 

Business response:

Misty, Thank you for your feedback. We are building our in-network list of contractors. We have representatives who are out in the field everyday to build more and more relationships with independent contractors. When opening a service request, we choose the most available contractor in your area. If there are ever any concerns, please do not hesitate to reach out to your claims manager to address them properly. Thank you for taking the time to leave us your review, we appreciate it! Respectfully, Tiffany Nguyen Customer Rel... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,024 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:00 a.m.