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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Landmark refered is to good repair professionals and electricians.
Business response:
Dear Caroline, We are glad to see that our agents and contractors have been able to provide you with 4-star service! We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
They were responsive and quick. Thank you!
Business response:
Dear Anar, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Quick to respond to call and called me back to be sure everything was well as well as encouraged me to call them back if needed.
Business response:
Hello, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
They do a great job with finding knowledgeable contractors who are quick to come out
Business response:
Dear Carla, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
The service was excellent and they followed through on what they said they would do and when they would be here and I would definitely recommend them to my friends
Business response:
J La Noue, Thank you for your feedback! We are glad to hear that our agents and contractors have been able to provide you with 5- star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager
The toilet is still not working. But the plumber could not find a diffinative problem. Needs more work. Please help me.
Business response:
Denalee, I'm sorry your toilet is still not working. I would like to assist you servicing your concerns. I have just given you a call to help you recall the contractor and get they back out to your home. I have also sent you an e-mail so that you have my direct information. Thank you for taking the time to leave us your feedback. Respectfully, Tiffany Nguyen Customer Relations Manager
Service ok but too many steps. Coverage limited
Business response:
Hello Robert, Thank you for taking the time to rate and review us. Your feedback is greatly appreciated. I would like to ask if you could explain the steps you are referring to. Landmark strives to better our processes for our homeowners and your feedback would be valuable. I'd also like to know if you are looking for any particular part/item to be covered. I would be happy to go over any coverage details with you. You can reach me at . I look forward to hearing from you. Respectfully, Tiffany Nguyen Customer Relations Manag... read more
Great customer service - easy to deal with
Business response:
Dear Terri, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
they are not bad , but the only communication is by getting an appointment and paying $70. I would like to talk to someone about my policy but is impossible
Business response:
Dear Yara, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I would be happy to go over any coverage details with you. Please reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:00 a.m.