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Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,024 reviews
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Craig Brockhouse's profile image
Craig Brockhouse 
7 years ago

Excellent experience. Really took care of my needs and my concerns. 

Business response:

Dear Craig, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager 

CRAIG MARSHALL's profile image
CRAIG MARSHALL 
7 years ago

They do a great job. They do what they say they are going to do. They follow up after the work is done. Professional all the way 

Business response:

Craig, Thank you for the 5- Star rating! We love hearing that we have been able to provide remarkable service to our homeowners. We look forward to helping you in your warranty needs moving forward. Please do not hesitate to reach out to us. Thank you, Cheyenne Rapier | Customer Relations Manager | 

Cameron Garner's profile image
Cameron Garner 
7 years ago

Excellent service, incomplete/unreliable coverage. Also subcontractors are hit and miss. 

Business response:

Dear Cameron, Your feedback is taken very seriously as it plays a vital role in our quality assurance and it provides great insights on how we can improve to better serve our homeowners, and we appreciate the time you have taken to share it. I am sorry to hear that you feel this way about our coverage and contractors. I would be happy to answer any coverage questions you may have. You can reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

Randy G.'s profile image
Randy G. 
7 years ago

Hard to initiate a claim on the phone, always busy (Everything is too "internet" driven). 

Business response:

Dear Randy, With the summer months, our representatives are doing all they can to answer each of our homeowner's calls in a timely manner. We appreciate your feedback and hope to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

L. Treme's profile image
L. Treme 
7 years ago

Great customer service and easy scheduling! 

Business response:

Dear L. Treme, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Cheyenne Rapier Customer Relations Manager 

Kathy Dickey's profile image
Kathy Dickey 
7 years ago

Great customer service, knowledgeable and curteous. 

Business response:

Dear Kathy, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

anonymous's profile image
anonymous 
7 years ago

They are excellent due to their timeliness and comprehensive service. 

Business response:

Hello, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

cat's profile image
cat 
7 years ago

the are quick to solve the problem, the find the right people to make sure your happy, they do check up on you 

Business response:

Loretta, thank you for your review! Landmark does all that we can to ensure our homeowners are getting the service they deserve in a timely manner! Please do not hesitate to reach out to us in the future for any assistance you may need! Thank you, Tiffany Nguyen | Customer Relations Manager | 

JojAnn's profile image
JojAnn 
7 years ago

Prompt service, customer service is top notch 

Business response:

Dear JojAnn, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,024 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.