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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
Always responds quickly to my problems. Always sends professional and proficient contractors. I will continue to keep a policy with Landmark as long as I own a home.
Business response:
Dear Dennise, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Quick to schedule service. Good coverage on warranty. Excellent customer when I need questions answered
Business response:
Dear Elizabeth, We are glad to see that we have been able to provide you with 4-star service! We would be happy to hear more details on your feedback on what Landmark can do to provide you with 5-star services as it provides great insights on how we can improve to better service our homeowners. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager
Rocky start with them about a year ago- but they listened to our concerns and changed. Couldn't be happier with them now!
Business response:
Dear Christine, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Good coverage-claims are mostly covered. customer service-claims managers are courteous and helpful.
Business response:
Arin, we're pleased to hear we have been helpful for you! Please do not hesitate to reach out to us in the future for any assistance you may need! Thank you, Tiffany Nguyen | Customer Relations Manager |
I have had excellent results when i have had to use the service. very pleased
Business response:
Dear Michael, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Very responsive and easy to work with. Great customer service!
Business response:
Dear Peggy, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
The process isn't very seamless to make a claim and when we do there have been times when the ticket is cancelled and then picked up by someone else.
Business response:
MR, Thank you for the feedback! We are sorry to hear that you have not been very pleased with the service provided on the claims that you have opened. I would like to offer my assistance in any way that I can help. please feel free to reach out to me directly so that I can see what we can do to help. Thank you, Cheyenne Rapier | Customer Relations Manager |
Always responsive, good customer service.
Business response:
Dear Beverly, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
They have a fast and easy online ordering process. I haven’t had to file a claim but am hopeful it will be just as easy.
Business response:
Dear Adam, Thank you for taking the time to share your feedback! We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home and look forward to the opportunity to assist you. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.