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Extra Space Storage

4.3

About this business

Location details

1847 Argyle Ave, Los Angeles, CA, 90028, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.35,024 reviews
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George Carter's profile image
George Carter 
7 years ago

Didn't communicate that I would owe for freon. 

Business response:

Dear George, I am sorry to hear of your experience. It appears that you may need a contractor of a different trade. The original claim was opened for an appliance contractor as the failure is electrical and will need an electrician. A new ticket would need to be opened for the new trade. I would be happy to assist you on opening this. Please do not hesitate to reach out to me directly at . Respectfully, Tiffany Nguyen Customer Relations Manager 

Scott's profile image
Scott 
7 years ago

Good company. We just re-newed for another year. Expensive but well worth it. 

Business response:

Dear Scott, We are glad to see that our agents and contractors have been able to provide you with 4-star service. We would be happy to hear your feedback on what we can do to provide you with 5-star services. Please feel free to reach out to me directly at . Sincerely, Tiffany Nguyen Customer Relations Manager 

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Marcus 
7 years ago

Courteous and prompt service, great support for our problem! 

Business response:

Marcus, Thank you for your rating! We are glad to hear that we have been able to provide you with Excellent services. Thank you for being a loyal member of the Landmark family. we look forward to servicing you in all your future warranty needs. Thank you Cheyenne Rapier Customer Relations Manager 

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peanuts 
7 years ago

Friendly and fast service and questions answered quickly. 

Business response:

Dear Peanuts, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager 

Ed's profile image
Ed 
7 years ago

No problem anytime we have needed a repair 

Business response:

Dear Ed, Thank you for taking the time to rate us! We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Lorie Torch's profile image
Lorie Torch 
7 years ago

Landmark has been great to work with. They schedule for service quickly. They followup to make sure you have been contacted by vendor. 

Business response:

Dear Lorie, We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager 

Tonya Gertz's profile image
Tonya Gertz 
7 years ago

After asking my friends for referrals for warranty companies and hearing many horror stories, I had a friend who uses Landmark and had nothing but great things. We decided to give them a try and we are so pleased we did. Their customer service is top notch. They are very prompt in responding to service calls and they make the process so easy. One of the best companies I have worked with so far. 

Business response:

Tonya, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner and provide you with a peace of mind! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Thank you, Tiffany Nguyen Customer Relations Manager 

JW's profile image
JW 
7 years ago

Used them twice so far, super easy to use and helpful contractors 

Business response:

Dear JW, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way. We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager 

Sandy Boeser's profile image
Sandy Boeser 
7 years ago

We’re in contact immediately. Came the next day to fix the thermostat and were courteous and quick. 

Business response:

Sandy, Thank you for taking the time to rate and review us! I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Thank you, Tiffany Nguyen Customer Relations Manager 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.3 star rating with 5,024 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.