This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
They have been great everything that I have a problem with they have someone call me right away to make an appointment.
Business response:
Dear Kimberly, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
landmark emloyee's ar ready, willing, and able to do whatever they can to get whatever i have that is broken fixed asap.
Business response:
Dear William, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
Awesome!! I really like the over all Custmer experience
Business response:
Dear PY, We are glad to see that our agents and contractors have been able to provide you with 5-star service. We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
We got the warranty when we bought our home. They are amazing. Appliances, roof, etc.
Business response:
Kristen, Thank you for taking the time to rate us. We appreciate it! Landmark strives to better our services for our homeowners and value your feedback. We hope to continue providing remarkable customer service for you! Don't hesitate to reach out to us for any of your future needs. Thank you, Tiffany Nguyen | Customer Relations Manager |
Landmark has been terrific! This company is all about customer service and the businesses they contract with have been top-notch. There have been two instances where I needed to utilize Landmark; the re-keying of our newly-purchased home and a problem with the AC unit, also in the new home. Both were taken care of perfectly, professionally and quickly.
Business response:
Dear Paul, We are glad to see that our agents and contractors have been able to provide you with timely 5-star service. We look forward to the opportunity to help you in the future! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
The appliance got fixed but the deductible was far too high. We had a dishwasher checked out 2-3 times, and expected by the last time that we finally would get a replacement. No luck.
Business response:
Hello Michealene and Troy, Thank you for taking the time to rate us. We appreciate your feedback. I am sorry to hear of your experience with your dishwasher. The warranty will typically attempt repairs if they can be done. Replacement is an option when it is determined your unit cannot be repaired. There are options to select your service call fee amount. This is needed to have a contractor out to your home to diagnose your unit. Please do not hesitate to reach out to me directly at for any further questions, comments, or co... read more
They were rated that way, because no one is available for the weekend assessments they were rated that way because any service request entered on the weekend does not get it handled until the following Monday morning.
Business response:
Dear Gary, The contractors who work with Landmark control their own scheduling and business hours, although it is out of our control, Landmark will make reasonable efforts to ensure you are receiving timely service. Our phone lines are opened 24/7 for you to speak with a representative. We would be happy to hear your feedback on what we can do to provide you with 5-star services as it provides great insights on how we can improve to better serve our homeowners. Please feel free to reach out to me directly at . Sincerely, Tif... read more
Fast and friendly team to assist in any problem that may arise. Never had a bad experience in the 6 years I've been with them. Repairs are always done to good quality and no long waits for repairs.
Business response:
Dear Kim, I am pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please feel free to reach out to us for any of your home warranty needs. Sincerely, Tiffany Nguyen Customer Relations Manager
They have been amazing, customer service was great and they are very Efficient.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.3 star rating with 5,024 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.