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Extra Space Storage - Closed

2.5

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Location details

2535 Boston Rd, Wilbraham, MA, 01095, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
2.5532 reviews
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Tonia N's profile image
Tonia N 
3 years ago

Life storage #576, Dallas TX is the best in the US! Martha is undoubtedly in a league of her own. She should be utilized to train other facilities on how to achieve her standard of excellence! I've never seen anything like it! I hope corporate soon realizes what a gem she is! 10+stars!!!!! 

Christina O's profile image
Christina O 
3 years ago

I think they arbitrarily raise the rate! Raised my rate twice in less than a year! They sent an email saying “in accordance with your rental agreement…..” which is that they must give 30 day notice to raise the rate. I want to know if it’s by individual or whole facility rate change. They are not clear. It’s disappointing that they let people put their stuff in storage and then the arbitrarily raise the rates on them! In my opinion - it’s predatory! 

Tenisha T's profile image
Tenisha T 
3 years ago

I just got my storage room yesterday and the lady Andy was awesome she made sure I was well tooken care of and very polite 

Gina A's profile image
Gina A 
3 years ago

I think this particular location on South Congress likes to rip people off lies about move out date and charges additional fees. The corporate company refuses to do anything about it says that even though they share the name they are independent from the corporation. When renting from this location get absolutely everything in writing even though David, the manager seems to be very kind he will stab you in the back as quick as he can. He will drag his feet and giving you answers that you ask for more than a week at a time ju... read more

Dan F's profile image
Dan F 
3 years ago

Ricardo made my storage experience pleasant and easy. I highly recommend this location in Santa Rosa FL to my friends and neighbors. 

Marilyn W's profile image
Marilyn W 
3 years ago

They were very helpful especially since the unit I originally rented was too small and she had to change everything to give me a larger unit. Always pleasant. Explained all the charges to me. Life Storage on 190th St in Torrance, CA. 

Matt E's profile image
Matt E 
3 years ago

Beware of working with this business. When I signed up I was unaware their lease terms are month to month and this allows them to arbitrarily raise their prices quite significantly. My rate was raised from $123 to $237 and they simply notified me via postcard without reason. This is roughly a 100% increase month over month after my belongings were all jampacked into one of their units.Their business model is predatory and I strongly discourage anyone from doing business with this organization. I will be reporting to BBB as w... read more

ANIKA C's profile image
ANIKA C 
3 years ago

My unit had the lock cut for no reason my bill was paid .I have spoken to several people asking why my lock was cut and put inside my unit this particular location is shady the guy at the front desk just lied right to my face when he said he would check the cameras too see if he seen anything. I asked who else works here he said him for the most part??????? anyways I took my things and moved them and still don't know if anything is missing or what he took since he's the only one that works there on top of my lock was cut wit... read more

Darren I's profile image
Darren I 
3 years ago

The young woman that worked your morning shift was EXCELLENT. She explained the process explained in very good detail how to enter and exit. BEST professional service I have received in long time and I definitely felt important. Than You guys for your service and professionalism 

Frequently asked questions about Extra Space Storage - Closed

How is Extra Space Storage - Closed rated?

Extra Space Storage - Closed has a 2.5 star rating with 532 reviews. 

When is Extra Space Storage - Closed open?

Extra Space Storage - Closed is open now. It will close at 10:00 p.m.