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Fast Pace Urgent Care Corporate Office
- Urgent Care
- Franklin, TN
About this business
About Franklin, TN | Urgent Care Welcome to our state-of-the-art urgent care clinic, strategically located in Franklin, TN, near the Buchanan Cemetery, off of I-65 and McEwen Dr. Serving the communities of Franklin, Arlington, Rudderville and surrounding areas, we provide a vital health resource for those seeking immediate medical attention without the need for an ER visit. Our clinic is open seven days a week with extended hours, ensuring that quality healthcare is always within your reach. We take pride in accepting most... read more
Location details
PO Box 681029, Franklin, TN, 37068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fast Pace illegally access my bank account and withdrew $250 when my ex-husband card was denied. We share 1 child, 50/50 custody. He took her to the fast pace. There was a balance left from her visit so they attempted to run his card (per the agreement he signed) which was denied. They then went into her chart and selected the card from her visit prior to this one and charged my card instead. Attempting to get the money back has been a nightmare. Funds finally returned 10 days later. They never attempted to contact him nor m... read more
Awful service and absolutely nothing fast paced. The nurse slammed the door in my daughters face as we getting up from the waiting room apparently we didn’t move fast enough which is funny because we sat for 2 hrs after we registered her on line! The attitudes are absolutely awful!!!
I went in for the flu and was told to come back on Sat. for a follow up and x-rays to verify my condition. I scheduled that apt but was told that on that day they do not do x-rays and of course was charged an office visit. I then received my bill for services but not able to pay my bill. I have called the billing dept 5 times, been on hold for minimum 25 mins each time, left two messages for a callback but still no response. I am worried that eventually this will go to collection. I actually hit different options to get a li... read more
The local facility is fine but the billing is dysfunctional. Within a couple of weeks they sent a text threatening to deduct my bill from my card before it even cleared my insurance company. Then, when it did clear within ten days they told me it was more than 30 days past due. Not to mention their pay site doesn't work at all.
The medical staff is great. Their billing department is the worst I have ever seen. Trying to use them for primary care but they bill my insurance incorrectly every time and expect me to pay the difference when I correctly paid my part every time. Then they just randomly take money out of my account. And they are still sending me bills when they are the ones that owe me. Do not use these people. It is not worth the billing nightmares.
I have been seen by a provider for ********** ****** for half a year. My initial appt, after insurance, was $250. That charge I understand and it was charged to my debit card/checking account. That provider resigned and they gave me someone new to see. I had $250 deducted from my checking account on 12/26/24 and then $250 more on 1/02/25. No warning! Then on Sunday, 1/5/25 I got a text stating I would be charged an additional $72 of the balance that was still on my account. In total, $572! I’ve left messages for a return cal... read more
I absolutely do NOT recommend. Absolutely not. Used Fast Pace Health Urgent Care because they were in-network provided when I was sick. Received a bill for $621. Insurance company stated they were in-network. Billing representative told me the issue was because they switched systems but she’d get it taken care of. Called insurance company 15 days later and they said they never received the new bill. They only received it once. Called Fast pace back and representative whom was extremely rude said “why didn’t you call back bef... read more
Complete failure w customer service. Twice i was told there was no copay for a follow-up. I called to cancel the appointment and the receptionist said there is no copay, so I went in. She didn't ask for a copay. A month later I get a $45. charge to pay. I called agin and the gal said no payment was required for a follow-up, disregard the bill. It has been a NIGHTMARE trying to get a straight answer from anyone there. Not only did another bill come, they added a late fee. I have TRIED to speak with an administrator, and get a... read more
The staff was good but the billing is a scam. Even if you set up arrangements for payments they will send to collections. The collections team will have access to the notes that the billing department DOESN'T put on the accounts. Consistently making payments? No worries they’ll send you to collections and add more fees to make the payments you’ve made insignificant. I DO NOT recommend this place for that very reason.
Frequently asked questions about Fast Pace Urgent Care Corporate Office
How is Fast Pace Urgent Care Corporate Office rated?
Fast Pace Urgent Care Corporate Office has a 3.3 star rating with 324 reviews.
When is Fast Pace Urgent Care Corporate Office open?
Fast Pace Urgent Care Corporate Office is open now. It will close at 5:00 p.m.