FastMed Urgent Care

Mørgán O. 

on Yelp

9 years ago

There was not anything fast about fastmed. All I needed to do was a drug test. And I don't understand the point of checking in online when you still have to wait for hours. When I checked in there was no wait time but when I got there I had to wait behind 6 other people. So their "zip pass" is very deceiving. It really means nothing, at least at this location. The receptionist didn't even take what the website told me to print out....???? What was the point of even doing all that? 

S D. 

on Yelp

9 years ago

I really do caution people in going here. I even gave them a second chance, but never again. My first visit over a year ago went well until I took the CD of my X-ray to Triangle Orthopedics, where I was advised to go for further urgent care, and Triangle Orthopedics could not even read the X-ray. The best they could do was see a thumbnail photo which the doctor commented he could not believe my watch had been left on for a hand/wrist X-ray. I of course then had to get a second X-ray. My second visit here was again for X-ra... read more

Roslyn R. 

on Yelp

9 years ago

My daughter had a drug test at this location. First time she'd ever done this. We arrived early, 8:30. Only one other person there. She didn't get called back until 10:15. She flushed, force of habit. They should have accepted her sample. They pick and choose when they let you slide. So they made her wait to give another sample. 45 minutes later, they tell her it isn't enough. She needs to wait another hour. At this time, it's 11:30. The manager was an unprofessional older black woman with blue eyeshadow. I'm black so this e... read more

Julianne J. 

on Yelp

9 years ago

I needed to go to FastMed after work for an employee drug screen. I arrived after work and there was only one person waiting ahead of me. "Great!" I thought. "I'll be in and out!" Wrong. I waited over an hour to pee in a cup with only one person ahead of me. Some other people walked in later and wondered where to check in or what to do since there was no one at the front desk at the moment. When I was signing the paperwork saying I had been given the privacy policy to review, I had to request that the policy be given to me f... read more

Brendetta H. 

on Yelp

9 years ago

Worst urgent care I have ever been to. The staff are hateful and not professional at all. I was sent here to have a drug screen and a varicella vaccine for a new job. They do not carry the vaccine, which is fine. What is not fine is the attitude the lady at the front gave me. All you do here is wait. I agree with the other postings - DO NOT GO HERE. 

Masha Halpern B. 

on Yelp

10 years ago

Nothing urgent happening here except our need for care. Took someone here who fell and hit her head - she came in with swollen bruise on eyelid and bleeding hands from fall on pavement No one offered any assistance - we gave Heath insurance and filled forms and sat for close to an hour unattended to. We are still waiting ... And the front desk is training a new receptionist... Drive the extra few miles to Chapel Hill or another location if you have a truly urgent medical need... Perhaps this would be ok if you had a cold- a... read more

George B. 

on Yelp

10 years ago

After the initial interaction with the receptionist, I will never visit this location again. My insurance card had expired, but I still have coverage. When I asked if it were possible to call the insurance company to verify my coverage, I was told that they weren't affiliated with the insurance company. She then went on to tell me that I could pay the full rate and pointed to a sign on the desk. When I asked again if it were possible to call the company to simply verify my insurance, I was told that wasn't her job and th... read more

Jeremy M. 

on Yelp

10 years ago

One of the worst urgent cares around. You wait, wait, and then wait some more. It's card URGENT care for a reason. I've been seen in ER's quicker. No organization, no communication, no TV to watch while you wait for hours. Go somewhere else, unless you like waiting in hard chairs in a germ filled environment. 

Rachel S. 

on Yelp

10 years ago

Is it possible I can give less than 1 star because that's how my experience went today. The doc was nice and the nurse seemed to be all right, but the receptionist was a hot mess of attitude and indifference, with no understanding of how to be personable or show discretion -- which is the LAST thing anyone wants to deal with when they're sick or in pain. With her personality traits and skill set, she could easily get a job at the DMV.