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FastMed Urgent Care

4.2

About this business

Location details

1311 East Millbrook Rd, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.21,322 reviews
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Kimberly M.'s profile image
Kimberly M. 
rating
a year ago

So I'm gonna give praise where it's due I booked an appointment at 40 42 Fastmed online filled out all their forms uploaded my medical card and prepaid. The co-pay online walked in the door at 10:02 for a 10 o'clock appointment. I have already been seen prescribe medication for swimmers ear and left at 10:35 talk about efficient and everyone was incredibly friendly and professional good job Fastmed 4042. Kimberly Marin 

Spencer A.'s profile image
Spencer A. 
rating
a year ago

ABSOLUTELY AMAZING!! I came from a different location for a DOT physical, had a already peed and filled out all paper work and was told they didn't have a physician certified.. Came here to millbrook, Meghan (team lead) got me in with a couple of people already waiting, in and out in 30 mins tops! Easy to along and explained everything i needed to me! COME HERE! 

Janine C.'s profile image
Janine C. 
rating
a year ago

As I was walking in there was a disgruntled woman who was yelling and cursing at staff I must say Jamie handled the situation in a very professional manner. I made appointment same day. Took about a hour to be seen however I made the appointment same day so I understood. However, for vagina samples you do them yourself which was very weird to me. That's the only negatives. That why I give 3 stars. I never in 10 years in healthcare heard of that. And I came by last year and didn't have to. Jamie tried explaining to me tha... read more

Mariah G.'s profile image
Mariah G. 
rating
2 years ago

Made my appointment Tuesday morning for that same day at 2:15pm. I arrived at 2:15pm & was out by 3pm. Very friendly and fast staff. Definitely recommend 

Joi C.'s profile image
Joi C. 
rating
3 years ago

Came in on a Sunday morning for a preemployment drug screen. The waiting area was completely empty at 9 am and check in time with all the paperwork was only 10 mins. The waiting area was clean and tidy and they had a really good movie playing on the lobby tv. Highly recommend to come in during the weekend as opposed to weekdays. 

Shanna C.'s profile image
Shanna C. 
rating
4 years ago

Amazing front desk staff. They were kind and helpful and explained everything we needed to know. The nurse who took us back was also kind and warned us apologetically about the discomfort of the COVID test (she was right!) Maggie, our PA, was wonderful. She took her time chatting with us. We felt like valued patients. 

Business response:

We love reading positive reviews about our FastMed providers, Shanna. We will be certain to share this with the entire care team at the clinic. 

Matt W.'s profile image
Matt W. 
rating
5 years ago

Came in for a COVID-19 test and Maliki was awesome and very friendly. Great customer service. 

Jeni S.'s profile image
Jeni S. 
rating
5 years ago

Had to bring my child in on July 4th. I was worried about a long wait and Coronavirus protocol. The experience from start to finish was AMAZING. The man on the phone was polite and friendly. Check in was fast and easy. They offered us water bottles, which I thought was a nice extra. No appointment slots were available but they "squeezed" us in because my young child was sick and in pain. Zero wait, clean room. Friendly nurse and PA, quick results and excellent care. Our meds were ready by the time we got to the pharmacy. We ... read more

Business response:

Thank you so much for the wonderful review. We know it can be worrisome when a child comes down with an illness or injury. Our team will always be there for our patients when there's no one else to turn when the pediatrician's office is closed! 

Charlie B.'s profile image
Charlie B. 
rating
6 years ago

All of the staff were very pleasant and helpful and I was very pleased with the service they gave. The issue I had was with how long it took. I went through the whole process of checking in online beforehand and filling out the paperwork before arriving so that I could get in and out quickly. When I arrived a few minutes before my scheduled time, I was told that there would be an hour to an hour and a half wait. When I asked what the purpose of doing the check in before hand was, the woman at the front said there really wasn... read more

Business response:

Hi, Charlie! Thank you for the wonderful feedback regarding your visit. We're glad we could be there for you when you needed urgent medical care. Your wait time is based upon the number of patients being treated before you and our triage (the degree of urgency based on the severity of the medical condition) of other patients. You're always welcome to check-in online next time you visit. 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 4.2 star rating with 1,322 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is open now. It will close at 8:00 p.m.