This profile has been claimed by the business owner or representative.
1311 East Millbrook Rd, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Have used them multiple times in past, with no real issues...But last time, was an utter joke of negligence..Scheduled online, arrived on time, then waited more than 30 mins after being called to be seen..With air conditioner so low it was frigid in there..I'm on oxygen and informed them I had limited time..Was ignored and still had to wait and wait and wait..Finally gave up and left.,.Cannot return there and have already found another provider..Plus, they claimed they accept what insurance pays WITHOUT asking for co-pays..T... read more
My office experience with FastMed/Millbrook bordered on comparison to a third world location. They were so low on staff that the provider was running around like a chicken with her head cut off. She only addressed 1 issue, I was very sick with Covid and spin-off infections so I had to have an UA plus other infections. The bathroom was filthy and looked like it had NEVER been cleaned. The rapid fire ??'s from PA were not listened to. Left feeling like I did not have what I needed to get well. Border line illegal and frighten... read more
Don't bother wasting your time at this urgent care! I made an appt for 5:30 , only to be getting to a room at 6:22. I have less than 30 mins to go to the pharmacy to grab my daughters MUCH NEEDED meds before they close due to the slowness of this clinic and its staff ! Had I known that I would be waiting as long as I did then I would have chosen a different clinic to go to ! I will NEVER return to this one !
over 30 minutes late on a 930 appointment. No one around. Incompetence in every turn. Well, done, fast med
Very understaffed. Slow processing times. Appointment was made a day in advance and took more than an hour to be seen. Would not recommend.
I have had great experiences at other FastMed Urgent Care facilities so when I needed a quick appointment near work and saw this location had availability, I was thrilled! However, once I arrived, I was terribly upset with the level of care received. I waited nearly an hour past my appointment time (which I completely understand wait times will be longer than expected during flu/covid season) and once I finally was able to see a provider, I felt like she was not listening to a word I said, which was later confirmed when she ... read more
"Open 365" except Labor Day, apparently. Defeats the purpose of urgent care if they're unexpectedly closed for the day.
I made appointment on Saturday for Sunday at 8:45 AM. I received an email confirmation on Saturday for my appointment. Arrived at 8 AM and place look closed. After about 15 minutes I found a side door propped open and knocked. Someone came to the door and I asked her whether they were open and she said no due to lack of workers. I told her I had an 8:45 appointment and she said they had no one to check me in. She said they might open later. I suggested she put a sign on the door and she told me she was not allowed to ... read more
I use FastMed all the time. This is hands down the worst experience I have ever had at one. Had an 11:15am appointment it's now 1:05pm and I still haven't been seen. A nurse literally opened the door and said "oh you're still here?". They spent about 15 seconds actually looking at my injury
FastMed Urgent Care has a 4.2 star rating with 1,469 reviews.
FastMed Urgent Care is open now. It will close at 8:00 p.m.