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1311 East Millbrook Rd, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Don't bother wasting your time at this urgent care! I made an appt for 5:30 , only to be getting to a room at 6:22. I have less than 30 mins to go to the pharmacy to grab my daughters MUCH NEEDED meds before they close due to the slowness of this clinic and its staff ! Had I known that I would be waiting as long as I did then I would have chosen a different clinic to go to ! I will NEVER return to this one !
over 30 minutes late on a 930 appointment. No one around. Incompetence in every turn. Well, done, fast med
Very understaffed. Slow processing times. Appointment was made a day in advance and took more than an hour to be seen. Would not recommend.
I have had great experiences at other FastMed Urgent Care facilities so when I needed a quick appointment near work and saw this location had availability, I was thrilled! However, once I arrived, I was terribly upset with the level of care received. I waited nearly an hour past my appointment time (which I completely understand wait times will be longer than expected during flu/covid season) and once I finally was able to see a provider, I felt like she was not listening to a word I said, which was later confirmed when she ... read more
"Open 365" except Labor Day, apparently. Defeats the purpose of urgent care if they're unexpectedly closed for the day.
I made appointment on Saturday for Sunday at 8:45 AM. I received an email confirmation on Saturday for my appointment. Arrived at 8 AM and place look closed. After about 15 minutes I found a side door propped open and knocked. Someone came to the door and I asked her whether they were open and she said no due to lack of workers. I told her I had an 8:45 appointment and she said they had no one to check me in. She said they might open later. I suggested she put a sign on the door and she told me she was not allowed to ... read more
I use FastMed all the time. This is hands down the worst experience I have ever had at one. Had an 11:15am appointment it's now 1:05pm and I still haven't been seen. A nurse literally opened the door and said "oh you're still here?". They spent about 15 seconds actually looking at my injury
My wife had a fall and injured her hand and bumped her head. She was in pain mostly from her hand and we went to this location on October 25 at approximately 5 o'clock in the afternoon. The lady on the desk told us that she could not be seen because we did not have an appointment; that we could be seen the next morning at 9 AM. Had I known my wife was going to fall before she fell I would have made an appointment but the sign out front which read urgent care suggested that they would take us because we had an immediate need.... read more
Beware! The website said I could set my appointment. Set for 10:15am. Showed up at 10:12 and was told that my appt. was "just to get my name on the list" and there was a minimum of a 1 hour wait ahead of me. What?? Why tell people to set an appt.? The desk person was unsympathetic and indifferent to the stressful situation and the facility- looking old and badly maintained-was jammed with people. Avoid this place and find someplace better.
Business response:
Thank you for posting this review, Andrew. We keep track of wait times and try to minimize them as well as keep patients informed about expected wait times. Our operations leadership would like to understand more, so at your convenience, will you email us at CustomerRelations@FastMed.com? Thank you.
FastMed Urgent Care has a 4.2 star rating with 1,411 reviews.
FastMed Urgent Care is open now. It will close at 8:00 p.m.