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1311 East Millbrook Rd, Raleigh, NC, 27609, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Brought my son in for a school physical. Used the online appointment reservation and that worked great. We were seen on time. Waiting room was very clean. The front desk was very friendly and explained the visit well. The tech did a decent job with the previsit information and vitals. The NP performed a decent exam and completed the paperwork. She seemed knowledgeable and was very professional. I liked that the office is certified by the joint commission. I'm a nurse executive and super judgy and picky about medical care. ... read more
Business response:
Thank you so much for your positive feedback, Zin. We're happy you had a good experience. Please keep us in mind for your future healthcare needs, and tell friends and family, too. Thanks again!
Yes, there is sometimes a long wait, but that's to be expected at any urgent care. I went in early (around 9:30) on a Tuesday morning and had to wait maybe 5-10 minutes. I've definitely waited longer than that in the past, but they've always taken great care of my husband and me. The front desk gal was really nice and willing to help when I didn't have my insurance card on me. I was seen by Dr. LeRon Jackson and she was extremely nice and patient with me. I felt like she truly heard my concerns and treated me accordingly. I ... read more
Very impressed with the nurse and PA. They had a kind and positive attitude and did not make me feel rushed, despite it being a little after closing by the time I was finished. They answered all my questions, treated me, and I was feeling better within a couple of days. I've deducted one star because of the wait and to "keep it real." -But my estimation is, if you plan to wait an hour and bring an app to stay occupied, you'll be pleasantly surprised by how fast they see you. Definitely beats having to go and wait at an ER.
Business response:
Thank you for the great feedback about your FastMed provider, Steve. We will be certain to share it with the entire care team at the clinic. It's great to know we made a difference for you. You made our day!
My daughter and I had a fabulous experience with the receptionist, nurse and PA this weekend. She was seen quickly (even as a new patient), got exactly what she needed for her sinus infection and conjunctivitis, and we were on our way in less than one hour. My daughter is now very healthy thanks to PA Clayton and your staff. I thank you very much!
Business response:
We appreciate the positive feedback about our team, Andrea! Our clinicians are highly trained medical professionals, with extensive experience across the health care delivery spectrum. They work hard to make sure you and your family have a positive experience and get back to feeling your best quickly. Also, if you have a moment, we'd truly appreciate if you could leave your feedback with Facebook or Google as well. We want our community to understand what the benefits of going to an urgent care are and your review helps exem... read more
I HIGHLY RECOMMEND THIS LOCATION!!! Took my teenage daughter there on a sunday for a high fever and cough. Our timing was not good so we had to wait for about an hour (NOT THEIR FAULT AT ALL JUST BAD TIMING ON OUR PART) - Every person we talked with was very very nice, thorough and sympathetic. The PA we saw was to the point with a quick assessment and recommendation. This is key for this type of business, I would think. She was caring and observant. To top it off...two days later I received a call from them (initi... read more
Business response:
We really appreciate you taking the time to share your experiences with us and writing an online review, Chris. We'll be certain to share it with the clinic and FastMed leadership. Thanks for trusting us to care for you and your family!
Waited only 20 minutes. The provider Lindsey was wonderful! Took her time and gave great care. I highly recommend this for urgent medical care. Thanks guys!
Business response:
Katy, thank you so much for your positive feedback! We're happy you had a great experience. Please keep us in mind for your future healthcare needs. Thanks again!
Got an insect bite that became became very red, swollen, and warm to the touch. Had a pharmacist look at it and she suggested I seek medical attention. She recommended FastMed on Falls of Neuse.. My doctor's office had no appointments available, so I went to FastMed. The place looked clean to me--waiting room and exam room. Lady at the front desk was very polite and seemed efficient. Lucked out that no one else was waiting, so after filling out my paperwork was seen within 10-15 minutes. I saw a PA who was very profes... read more
Business response:
C.L.R, thank you for the great feedback about your FastMed provider. We will be certain to share it with the entire care team at the clinic. It's great to know we made a difference for you. Please keep us in mind for your future healthcare needs!
While thankfully we only visit about 2-3 times a year, we are always grateful for the thorough care, kind customer service, and remarkable attention we receive from the medical team at this location. We especially want to recognize Lindsey and Nicole for their wonderful attention to our family today. Both ladies were remarkable in their care for our son today. PA Sara Johnson was lovely and thorough in our son's diagnosis. We are grateful for the wonderful team at Fast Med!
Business response:
Kelly, thanks so much for sharing your experiences with us and writing an online review. We'll be certain to share it with the clinic team and FastMed leadership. Please keep us in mind for your future healthcare needs!
This is my second time at this FastMed. The first time was for a non-health issue (contact lens tore as I was taking it out, and I was unable to capture the remaining half). This time my congestion and sinus infection, treated a week ago by my doctor, had turned into what I suspected from the discomfort was an ear infection. I was right. Medicine prescribed and I'm on my way to wellness. I did have to wait a while because there were 4-5 patients ahead of me, but not overly long. Both times I went to this FastMed I was seen... read more
Business response:
Nancy, we really appreciate you taking the time to share your experiences with us and writing an online review. We'll be certain to share it with the clinic and FastMed leadership. We are happy you have had great experiences at FastMed. Thanks for trusting us to care for you, and please keep us in mind for future needs!
FastMed Urgent Care has a 4.2 star rating with 1,333 reviews.
FastMed Urgent Care is open now. It will close at 8:00 p.m.