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FastMed Urgent Care

4.2

About this business

Location details

1311 East Millbrook Rd, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 4:00 p.m.
4.21,411 reviews
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Charlie B.'s profile image
Charlie B. 
rating
6 years ago

All of the staff were very pleasant and helpful and I was very pleased with the service they gave. The issue I had was with how long it took. I went through the whole process of checking in online beforehand and filling out the paperwork before arriving so that I could get in and out quickly. When I arrived a few minutes before my scheduled time, I was told that there would be an hour to an hour and a half wait. When I asked what the purpose of doing the check in before hand was, the woman at the front said there really wasn... read more

Business response:

Hi, Charlie! Thank you for the wonderful feedback regarding your visit. We're glad we could be there for you when you needed urgent medical care. Your wait time is based upon the number of patients being treated before you and our triage (the degree of urgency based on the severity of the medical condition) of other patients. You're always welcome to check-in online next time you visit. 

Zin G.'s profile image
Zin G. 
rating
7 years ago

Brought my son in for a school physical. Used the online appointment reservation and that worked great. We were seen on time. Waiting room was very clean. The front desk was very friendly and explained the visit well. The tech did a decent job with the previsit information and vitals. The NP performed a decent exam and completed the paperwork. She seemed knowledgeable and was very professional. I liked that the office is certified by the joint commission. I'm a nurse executive and super judgy and picky about medical care. ... read more

Business response:

Thank you so much for your positive feedback, Zin. We're happy you had a good experience. Please keep us in mind for your future healthcare needs, and tell friends and family, too. Thanks again! 

Erin A.'s profile image
Erin A. 
rating
7 years ago

Yes, there is sometimes a long wait, but that's to be expected at any urgent care. I went in early (around 9:30) on a Tuesday morning and had to wait maybe 5-10 minutes. I've definitely waited longer than that in the past, but they've always taken great care of my husband and me. The front desk gal was really nice and willing to help when I didn't have my insurance card on me. I was seen by Dr. LeRon Jackson and she was extremely nice and patient with me. I felt like she truly heard my concerns and treated me accordingly. I ... read more

Steve H.'s profile image
Steve H. 
rating
9 years ago

Very impressed with the nurse and PA. They had a kind and positive attitude and did not make me feel rushed, despite it being a little after closing by the time I was finished. They answered all my questions, treated me, and I was feeling better within a couple of days. I've deducted one star because of the wait and to "keep it real." -But my estimation is, if you plan to wait an hour and bring an app to stay occupied, you'll be pleasantly surprised by how fast they see you. Definitely beats having to go and wait at an ER. 

Business response:

Thank you for the great feedback about your FastMed provider, Steve. We will be certain to share it with the entire care team at the clinic. It's great to know we made a difference for you. You made our day! 

Andrea P.'s profile image
Andrea P. 
rating
9 years ago

My daughter and I had a fabulous experience with the receptionist, nurse and PA this weekend. She was seen quickly (even as a new patient), got exactly what she needed for her sinus infection and conjunctivitis, and we were on our way in less than one hour. My daughter is now very healthy thanks to PA Clayton and your staff. I thank you very much! 

Business response:

We appreciate the positive feedback about our team, Andrea! Our clinicians are highly trained medical professionals, with extensive experience across the health care delivery spectrum. They work hard to make sure you and your family have a positive experience and get back to feeling your best quickly. Also, if you have a moment, we'd truly appreciate if you could leave your feedback with Facebook or Google as well. We want our community to understand what the benefits of going to an urgent care are and your review helps exem... read more

Chris G.'s profile image
Chris G. 
rating
9 years ago

I HIGHLY RECOMMEND THIS LOCATION!!! Took my teenage daughter there on a sunday for a high fever and cough. Our timing was not good so we had to wait for about an hour (NOT THEIR FAULT AT ALL JUST BAD TIMING ON OUR PART) - Every person we talked with was very very nice, thorough and sympathetic. The PA we saw was to the point with a quick assessment and recommendation. This is key for this type of business, I would think. She was caring and observant. To top it off...two days later I received a call from them (initi... read more

Business response:

We really appreciate you taking the time to share your experiences with us and writing an online review, Chris. We'll be certain to share it with the clinic and FastMed leadership. Thanks for trusting us to care for you and your family! 

Katy H.'s profile image
Katy H. 
rating
9 years ago

Waited only 20 minutes. The provider Lindsey was wonderful! Took her time and gave great care. I highly recommend this for urgent medical care. Thanks guys! 

Business response:

Katy, thank you so much for your positive feedback! We're happy you had a great experience. Please keep us in mind for your future healthcare needs. Thanks again! 

C. L. R.'s profile image
C. L. R. 
rating
10 years ago

Got an insect bite that became became very red, swollen, and warm to the touch. Had a pharmacist look at it and she suggested I seek medical attention. She recommended FastMed on Falls of Neuse.. My doctor's office had no appointments available, so I went to FastMed. The place looked clean to me--waiting room and exam room. Lady at the front desk was very polite and seemed efficient. Lucked out that no one else was waiting, so after filling out my paperwork was seen within 10-15 minutes. I saw a PA who was very profes... read more

Business response:

C.L.R, thank you for the great feedback about your FastMed provider. We will be certain to share it with the entire care team at the clinic. It's great to know we made a difference for you. Please keep us in mind for your future healthcare needs! 

Kelly B.'s profile image
Kelly B. 
rating
10 years ago

While thankfully we only visit about 2-3 times a year, we are always grateful for the thorough care, kind customer service, and remarkable attention we receive from the medical team at this location. We especially want to recognize Lindsey and Nicole for their wonderful attention to our family today. Both ladies were remarkable in their care for our son today. PA Sara Johnson was lovely and thorough in our son's diagnosis. We are grateful for the wonderful team at Fast Med! 

Business response:

Kelly, thanks so much for sharing your experiences with us and writing an online review. We'll be certain to share it with the clinic team and FastMed leadership. Please keep us in mind for your future healthcare needs! 

Frequently asked questions about FastMed Urgent Care

How is FastMed Urgent Care rated?

FastMed Urgent Care has a 4.2 star rating with 1,411 reviews. 

When is FastMed Urgent Care open?

FastMed Urgent Care is closed now. It will open at 8:00 a.m.