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Fletcher Road,, Kempston, MK42 7FY, United Kingdom
Get directionsDad is very comfortable and safe. All staff have been very helpful and look after him well. He loves the food, and I am sure if he can wake up a little more, he will enjoy the activities on offer.
Business response:
Thank you for your kind review of Fernleigh Court Care & Nursing Home. We are so pleased your dad feels safe and comfortable in our care and the meals we provide are to a good standard.
My husband was transferred to Fernleigh this month to be closer to his family. From day one, I cannot rate All Management and staff highly enough! My husband's welcoming into his new environment was outstanding!. His individual needs have been fully met. My husband is not good at mixing, he likes his personal space, all staff respect this with understanding. My husband loves his food. The food is excellent!!. Thank you to every single member of Management, nursing, carers, social, and Domestic staff, you go above and beyond.
Business response:
Thank you so much for your lovely feedback. We're really glad to hear your husband felt welcomed and that his needs are being well looked after by our staff team. It's great to know he's enjoying the food too!
The staff are well trained and always friendly and approachable. The home is well maintained and welcoming. The activities provided are varied and interesting for residents. The nurses are diligent and communicate any concerns with relatives. Overall, a pleasant, safe and comfortable care home.
Business response:
Thank you for your lovely feedback of Fernleigh Court Care & Nursing Home. We're so pleased to hear you find our staff team friendly, the home welcoming, and the care attentive.
Excellent
Business response:
Thank you for your kind review of Fernleigh Court Care & Nursing Home.
Very good care and treatment for my wife. Very good.
Business response:
Thank you for your lovely review of Fernleigh Court Care & Nursing Home. We are so pleased to know you are happy with the care we provide for your wife.
The staff here are wonderful and helpful. The food is mostly quite good. I love the soups. The atmosphere is nice and bright. There servers are generally quite good. Overall I think it is a good atmosphere. They have bingo and poetry and I love them both.
Business response:
Thank you for your kind review of Fernleigh Court Care & Nursing Home! We're thrilled you enjoy the food, atmosphere, and activities we put on like bingo and poetry.
Since mum, who has dementia, has been in Fernleigh Court she has been looked after with compassion, kindness and gentleness. From being bedbound for the previous year or so, she is now out of bed sitting in her special chair and being encouraged to engage in social situations and in the daily events. The friendly and helpful staff are always attentive to her needs and there is good communication between them and the family. One thing I have to mention was the surprise event the staff put on for my parents wedding anniversary... read more
Business response:
Thank you for your lovely review of Fernleigh Court Care & Nursing Home. We're so pleased to hear how well your mum is doing and that she's feeling comfortable and cared for by our staff team. It was our pleasure to help make your parents' anniversary special, and we're glad it meant a lot to your family.
Mum was always treated with kindness & respect. Whenever I had any issues, they were always quickly resolved. Advocating for a family member isn't easy, but I was never made to feel uncomfortable or a nuisance when I flagged up problems. Mum always preferred the staff she had come to know well & these relationships made her stay so much more bearable. she hated change & unfamiliar faces. The atmosphere in Fernleigh Court is very welcoming & friendly. The staff are always smiling & helpful.
Business response:
Thank you for leaving a review for Fernleigh Court Care & Nursing Home. We're so pleased to know that you and your mum were looked after by our staff team and that you were always made to feel welcome.
Fernleigh is a well run care home with incredible staff and facilities, bedrooms are comfortable, clean. Nothing is too much trouble for anyone, helpful, caring patient staff.
Business response:
Thank you for your lovely review of Fernleigh Court Care & Nursing Home. We are so pleased to know that our staff team take great care of you and you enjoy our facilities.
Fernleigh Court Care & Nursing Home has a 4.6 star rating with 88 reviews.
Fernleigh Court Care & Nursing Home is open now. It is open 24/7.